Part-Time Clinical Research Coordinator

UCSF Health is hiring a Clinical Research Coordinator to coordinate clinical research activities at its federally funded Hemophilia Treatment Center. The role supports studies involving adults with inherited bleeding disorders through participant recruitment and study visits, data management, and regulatory compliance.

Responsibilities

• Identify subjects, develop recruitment and retention strategies and screen and enroll study subjects
• Schedule subjects for study visits; meet with them to administer questionnaires, collect medical history, and perform study procedures
• Maintain rapport and relationships with subjects to ensure effective communication and retention; respond to their diverse needs, schedule follow-up appointments, and become their intermediary; discuss study outcomes with providers to ensure continuity of care
• Obtain informed consent; review information with subjects; assess and advocate for patient safety throughout each protocol procedure
• Oversee subject reimbursement; work to resolve discrepancies and issues
• Coordinate, communicate and network with other studies and technicians to ensure scheduling efficiency; communicate with any affiliated groups
• Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies
• Assist patients as necessary with reading or computer-literacy deficits when using the self-administered web-based study tool to ensure as consistent a quality as possible in the responses
• Alert providers and social work staff to self-reported severe-depression/suicidality, ideally before appointment and always before the patient leaves clinic
• Clarify provider questions that may arise from these self-administered health surveys
• Conduct chartre views
• Implement study procedures according to approved Standard Operating Procedures (SOPs)
• Other duties as assigned or required
• Collect data during subject visits; enter data from visits, and other subject-related participation into databases in a timely manner
• Create and maintain comprehensive data sets as requested by the CRM and/or PI
• Maintain data collection forms for effective data collection, entry, and analysis
• Respond to queries generated from sponsor database reviews
• Work with Supervisor to maintain complete and accurate data in the study database; analyze the data as they become available
• Produce weekly and monthly reports study progress
• Interface with database managers around database issues and reporting
• Oversee data integrity; Adhere to study specific protocols and standard operating procedures and thoroughly document all study activities
• Update and maintain a procedure manual documenting all study-related procedures; help develop a plan to ensure consistency in data collection and data entry
• Document work flow and create/update protocols for training and grant-reporting purposes
• Attend and actively participate in regular team meetings
• Maintain subject tracking systems
• Other duties as assigned
• Assure studies are carried out according to Code of Federal Regulations, Good Clinical Practice, and UCSF regulations
• Maintain regulatory documents; monitor timelines for data submission; document adverse events and submit to appropriate departments
• Use sound judgment to maintain patient confidentiality when communicating with agencies, healthcare providers, other studies, and outside departments
• Participate in and cooperate with any internal and external audits or reviews of study protocols; prepare necessary documentation
• Assist with renewal, modification, and submission of IRB applications and protocols

Preferred

• Bilingual in Spanish and English
• BA/BS degree
• One year of experience in clinical research that includes sensitive content, or an equivalent combination of education and experience
• One year of volunteer or professional experience working in a clinic setting or equivalent e.g., community non-profit and interacting with patients / clients and their health care providers
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation
• Experience working with individuals with chronic health conditions in a service or research capacity
• Experience working with electronic medical records
• Ability to understand priorities in clinical research
• Willingness and ability to strictly follow approved study protocols and document all study activities
• Highly organized, able to multi-task, and demonstrated success working in a fast-paced environment
• Prior experience successfully establishing rapport with health care providers and staff
• Excellent verbal and written communication skills
• Record of excellent attendance and reliability
• Ability to maintain patient confidentiality
• A positive attitude and a sense of humor
• Fluency in the usage of Institutional Review Board (IRB) online Iris system for submission, renewal, and modification of protocols through this system
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPAA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, database building/analysis, and data management within some of the following: REDCap
• Experience applying the following regulations and guidelines: + Good Clinical Practice Guidelines + Health Information and Accountability Act (HIPAA) + The Protection of Human Research Subjects + CHR regulations for recruitment and consent of research subjects + Effective Cash Handling Procedures + Environmental Health and Safety Training + Fire Safety Training
• Spanish-English Bilingualism
• Clinical Research
• Sensitive-Content Research
• Clinic Experience
• Patient
• Chronic Health Conditions
• Electronic Medical Records
• Clinical Research Prioritization
• Study Activity Documentation
• Patient Confidentiality
• IRB Iris System
• Protocol Submission
• Renewal
• Research Policy Compliance
• Reimbursement Procedures
• Patient Safety Procedures
• HIPAA Compliance
• Medical Terminology
• Database Building
• Database Analysis
• Data Management
• REDCap
• Clinical Practice
• Human Research Subject Protection
• Research Recruitment
• Consent
• Cash Handling
• Environmental Health
• Fire Safety Training
• Patient Rapport Building
• Provider Rapport Building
• Organization
• Fast-Paced Adaptability
• Reliability
• Positive Attitude
• Sense of Humor
• Protocol Adherence

Company

• Integrated hospital and health care network
• San Francisco, California, USA
• https://www.ucsfhealth.org/
• Founded in 1990
• 5001-10000 employees

Qualifications

• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population
• Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines
• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training
• Proficiency in MS Word, Excel, and Outlook
• Bilingual in Spanish and English
• BA/BS degree
• One year of experience in clinical research that includes sensitive content, or an equivalent combination of education and experience
• One year of volunteer or professional experience working in a clinic setting or equivalent e.g., community non-profit and interacting with patients / clients and their health care providers
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation
• Experience working with individuals with chronic health conditions in a service or research capacity
• Experience working with electronic medical records
• Ability to understand priorities in clinical research
• Willingness and ability to strictly follow approved study protocols and document all study activities
• Highly organized, able to multi-task, and demonstrated success working in a fast-paced environment
• Prior experience successfully establishing rapport with health care providers and staff
• Excellent verbal and written communication skills
• Record of excellent attendance and reliability
• Ability to maintain patient confidentiality
• A positive attitude and a sense of humor
• Fluency in the usage of Institutional Review Board (IRB) online Iris system for submission, renewal, and modification of protocols through this system
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPAA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, database building/analysis, and data management within some of the following: REDCap
• Experience applying the following regulations and guidelines: + Good Clinical Practice Guidelines + Health Information and Accountability Act (HIPAA) + The Protection of Human Research Subjects + CHR regulations for recruitment and consent of research subjects + Effective Cash Handling Procedures + Environmental Health and Safety Training + Fire Safety Training

Required skills

• Clinical Practice (GCP), Clinical Research, Clinical Research Coordination, Electronic Medical Records, HIPAA, Human Subjects Research Regulations, Institutional Review Board (IRB) Submissions, Iris IRB System, Medical Terminology, Microsoft Excel, Microsoft Outlook, Microsoft Word, REDCap, Research Data Management

Preferred skills

• 2026-04-08, 2026-07-17, 2026-09-03, A positive attitude and a sense of humor, AI Tools, Ability to maintain patient confidentiality, Ability to understand priorities in clinical research, Assistant Professor, BA/BS degree, Bilingual in Spanish and English, Bizjournals.com Feed (2025-11-12 15:43:17), Build Cover Letter, Company data provided by, Customize Your Resume, Elizabeth Engel, Excellent verbal and written communication skills, Executive Director - UCSF Health Converge, Experience working with electronic medical records, HealthCareIT News, Late Stage, Leadership Team, Make your application stand out, Maximize your interview chances, Mitchell Rosen, UCSF, OpenAI launches Epic integration with ChatGPT for Healthcare, Recent News, Record of excellent attendance and reliability, San Francisco, California, USA, TechTarget, https://www.ucsfhealth.org

Experience

• Mid level