Quality and Compliance Specialist

Trinity Health PACE seeks a Quality and Compliance Specialist to coordinate quality assurance, performance improvement, and compliance activities across medical, home care, and contracted services. The role supports regulatory readiness, data analysis and reporting, clinical audits, and initiatives to improve care quality and participant satisfaction.

Responsibilities

• Manage quality improvement processes to enhance clinical care and outcomes
• Coordinate with Quality and Compliance Director to establish effective workflows and documentation
• Participate in regulatory surveys and compliance monitoring, developing improvement plans
• Develop and implement clinical audit tools and corrective action plans
• Lead performance improvement initiatives and assist colleagues with project design
• Support process evaluation and root cause analyses
• Monitor and analyze infection control data
• Prepare monthly quality metrics reports
• Ensure grievance and appeals processes comply with regulations and support participant satisfaction
• Collaborate on policy reviews and updates
• Analyze Participant Satisfaction and HOS-M survey data with Quality Director
• Oversee infection control program compliance
• Conduct internal audits and reports to maintain continuous compliance
• Collaborate on Emergency Preparedness Plan execution per CMS regulations

Preferred

• Two (2) years quality/compliance/performance improvement experience preferred
• Healthcare environment experience preferred
• Two (2) years quality/compliance/performance improvement experience preferred.
• Compliance
• Performance Improvement
• Healthcare Environment Experience

Benefits

• 1st Day medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• 403B
• Educational assistance
• Access to daily pay
• Employee referral incentives
• Supportive environment with a patient-centered focus
• Opportunities for professional development

Company

• Not-for-profit Catholic health care delivery system
• Livonia, Michigan, USA
• http://www.trinity-health.org/
• Founded in 2000
• 10001+ employees

Qualifications

• Bachelor's degree
• A combination of education and experience may be acceptable
• Strong analytical, problem-solving, and mathematical skills
• Action-oriented, customer-focused, with high decision quality and organizational agility
• Superior written and verbal communication skills
• Proficiency with Microsoft product suite and electronic mail/calendar systems
• Ability to research, analyze, and prioritize workload
• Two (2) years quality/compliance/performance improvement experience preferred
• Healthcare environment experience preferred

Required skills

• Compliance, Healthcare, Microsoft Office, Performance Improvement

Preferred skills

• Healthcare environment experience preferred

Experience

• 2+ years