Digital Academy Analyst II

Sutter Health is a healthcare organization seeking a Digital Academy Analyst II to support digital workflows and eHR technologies. The role provides onboarding, training, proficiency maintenance, go-live support, upgrade assistance, and resolution of complex clinical and technical issues for clinical employees.

Responsibilities

• Serves as the resource for Digital workflows across the Sutter Health Application suite
• Provides support to all Sutter clinical employees in the use of eHR and other technologies, including eHR onboarding and training, and proficiency maintenance and enhancement
• Assists with new eHR functionality, go-live support in all regions and upgrades, and applies best practices and experience to effectively address complex clinical/technical issues in diverse healthcare delivery environments

Preferred

• *Equivalent experience will be accepted in lieu of the required degree or diploma*
• Equivalent Experience

Benefits

• Eligible positions also include a comprehensive benefits package.

Company

• Not-for-profit healthcare system providing comprehensive care across California.
• Sacramento, California, USA
• http://www.sutterhealth.org/
• Founded in 1981
• 10001+ employees

Qualifications

• Associate degree in Computer Science, Information Technology, or related field
• 1 year recent relevant experience
• Epic proficiency required within 6 months of hire
• *Equivalent experience will be accepted in lieu of the required degree or diploma*

Required skills

• Clinical Workflow Support, Clinical/Technical Issue Resolution, EHR Onboarding and Training, EHR Upgrade Support, Electronic Health Records (EHR), Epic, Epic Beacon, Healthcare Technology Support

Experience

• 1+ years