Clinical Quality Program Manager

Rochester Regional Health is hiring a Clinical Quality Program Manager to coordinate federal and state quality programs and ensure their goals are achieved. The role manages program planning, reporting, evaluation, communications, budgets, and coordination across clinical, operational, and technical teams.

Responsibilities

• Reporting & Evaluation. Coordinate, monitor and report the status of all clinical and technological components for the hospitals and ambulatory practices; monitor program expenditures and ensure budget targets are met or exceeded; evaluate program effectiveness to develop improved methods
• Planning & Development. Coordinate activities related to the successful participation in quality programs; develop and schedule program work plans; develop communications to raise awareness of programs and provide training as necessary
• Leadership & Communications. Advise leaders on program goals and regulatory interpretation; provide leadership to the quality improvement process; ensure effective communication across departments

Preferred

• Master's Degree
• Minimum of two years' academic or employment experience in project related work, systems and financial analysis
• 3 years of experience in healthcare operations and leadership
• Strong analytical, computer, verbal and written communication skills
• Familiarity with Quality & Patient Safety Principles
• Must be able to work effectively with internal multi-disciplinary teams, leadership and external vendors as needed
• Excellent analytical, problem resolution, organization and time management skills
• Minimum of two years’ academic or employment experience in project related work, systems and financial analysis
• Master’s Degree
• Project-Related Work
• Systems Analysis
• Financial Analysis
• Healthcare Operations
• Quality Principles
• Patient Safety Principles
• Vendor Collaboration
• Verbal Communication
• Written Communication
• Teamwork
• Analytical Thinking
• Problem Resolution
• Organization
• Time Management
• Leadership

Benefits

• Hybrid with opportunity to work 1-2 days at home after training period completed

Company

• Integrated health services organization serving Western New York
• Rochester, New York, USA
• https://www.rochesterregional.org/
• Founded in 1847
• 10001+ employees

Qualifications

• Bachelor's Degree or Associate's degree with 2 years Quality, Operations or Program Management experience
• For BSN candidates, current New York State Registered Nurse license
• Master's Degree
• Minimum of two years' academic or employment experience in project related work, systems and financial analysis
• 3 years of experience in healthcare operations and leadership
• Strong analytical, computer, verbal and written communication skills
• Familiarity with Quality & Patient Safety Principles
• Must be able to work effectively with internal multi-disciplinary teams, leadership and external vendors as needed
• Excellent analytical, problem resolution, organization and time management skills
• Bachelor’s Degree or Associate's degree with 2 years Quality, Operations or Program Management experience

Required skills

• Financial Analysis, Healthcare Operations, New York State Registered Nurse License, Program Management, Quality and Patient Safety, Systems Analysis

Preferred skills

• Familiarity with Quality & Patient Safety Principles, Master's Degree

Experience

• 2+ years