Program Compliance Manager

Responsibilities

• Serve as the primary compliance point of contact for strategic partnerships, clients and agencies, providing support and advising on best practices
• Become an expert on impact.com’s proprietary Regulated Compliance product
• Lead the compliance workstream for a key strategic partnership, focusing on the successful migration and launch of major brands
• Work with cross-functional teams (client success, product/engineering, and operations) to deliver exceptional compliance services
• Operate as a program compliance subject matter expert internally and externally
• Work alongside senior team members, assisting with strategic initiatives and projects
• Develop and deliver presentations on compliance matters
• Monitor and manage compliance processes for assigned accounts, ensuring accurate documentation and timely resolution of compliance cases

Benefits

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee
• Flexible spending accounts and 401(k)
• Responsible PTO policy; flexible environment that supports work-life balance
• Up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage
• Monthly gym reimbursement
• Restricted Stock Units (RSUs) as part of total compensation, with a 3-year vesting schedule, pending Board approval
• Free Coursera subscription and PXA courses
• 26 weeks of fully paid parental leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver
• Technology stipend to help set up a home office
• Monthly allowance to cover internet expenses
• Glassdoor
• 3.7
• impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.
• Santa Barbara, California, USA
• https://with-impact.com
• Late Stage
• Leadership Team
• David A. Yovanno
• Chief Executive Officer, Board Director
• Lisa Riolo
• Co-Founder
• Recent News
• PR Newswire
• Cruisebound Launches Affiliate Program to Empower Partners and Drive Growth
• 2025-10-02
• 36kr.com
• Reshaping Overseas Marketing with AI, Chinese Brands Are Shedding the "Low-Price" Label | The Frontline
• 2025-09-07
• MarTech Breakthrough

Qualifications

• 3+ years of customer service and support in a software application product environment
• 2+ years of project management
• 1+ years of compliance investigations, especially in the performance marketing space
• Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
• Extremely detail-oriented
• Professional communication skills
• Ability to multitask while under pressure
• Team player, yet able to function and motivate independently
• Affiliate & Partnerships Industry Fundamentals Certification

Required skills

• Affiliate & Partnerships Industry Fundamentals Certification, Customer Support, Performance Marketing

Preferred skills

• Project Management

Experience

• 3+ years