Revenue Cycle Services Analyst

UTHealth Houston is hiring a Revenue Cycle Services Analyst to maximize revenue cycle performance in collaboration with leadership and organizational partners. The role analyzes trends and operational needs, supports reporting, change management, and process improvement, and provides guidance and training to support sustained improvements.

Responsibilities

• Collaborates closely with revenue cycle services leadership and other team members to develop communications and monthly reporting packages in order to provide consistent and reliable support to internal and external customers
• Works independently to assess and understand areas of need; compares information across the institution and helps identify the most significant issues and opportunities for improvement within the revenue cycle
• Provides analytical support and subject matter expertise to all change management, projects and process improvement efforts across revenue cycle tasks
• When appropriate, provides on the ground guidance and support to departments and clinics across the UTHealth practice plan
• When appropriate, provides communication and relationship building with payers and third party contractors in order to make improvements in the revenue cycle
• Develops an in-depth understanding of assigned customer base as it relates to revenue cycle, and technologies and processes that impact revenue cycle tasks
• Supports the development and implementation of training to enable adoption of changes in revenue cycle and to sustain improvements
• Supports the identification of specific areas of improvement within GECB; helps analyze and provides input on prototypes and testing of changes based on in-depth understanding of customer base and their needs
• Travels to physician practice locations within the greater Houston area to observe and assist with customer needs
• Builds strong relationships with all facets of the organization related to revenue cycle operations. Becomes a trusted partner for all parties involved with deep departmental knowledge
• Performs other duties as assigned

Preferred

• These skills would preferably have been obtained in an academic physician practice environment
• Academic Physician Practice Experience

Benefits

• Remote position; employees must reside in Texas and come to the Texas Medical Center office for on-site meetings when required.
• 100% paid medical premiums for full-time employees.
• Around 37–38 days per year of holidays, preventative leave day, vacation, and sick time.
• Additional vacation accrual the longer you stay.
• Longevity Pay: monthly payments after two years of service.
• Retirement/pension plan.
• Free financial and legal counseling.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Employee discounts on entertainment, car rentals, cell phones, etc.
• Resources for child and elder care.

Company

• Health sciences university educating professionals and providing clinic care
• Houston, Texas, USA
• https://www.uth.edu/
• Founded in 1972
• 1001-5000 employees

Qualifications

• In this role, it is necessary for the Services Analyst to have an AR background, coding background, strong excel, and data analytics skills
• They will need to be comfortable with public speaking as they will be presenting findings to providers and time management will be crucial
• Bachelor's Degree in preferably in Healthcare Administration, Business Administration or related required
• May substitute required education with equivalent years of experience beyond the minimum experience requirement
• 3 years of revenue cycle experience, including AR Follow Up, Registration, Scheduling, Eligibility, Insurance Verification (Full Benefits Review), Authorizations, and any revenue cycle patient or payer focused tasks
• the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position
• Employees must permanently reside and work in the State of Texas
• The ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position
• These skills would preferably have been obtained in an academic physician practice environment
• 3 years of revenue cycle experience, including AR Follow Up, Registration, Scheduling, Eligibility, Insurance Verification (Full Benefits Review), Authorizations, and any revenue cycle patient or payer focused tasks.

Required skills

• Accounts Receivable Follow-Up, Data Analytics, Eligibility Verification, Insurance Verification, Medical Coding, Microsoft Excel, Patient Registration, Patient Scheduling, Prior Authorizations, Public Speaking, Revenue Cycle Management

Experience

• 3+ years