PwCPosted 15 days ago
Managed Services, Epic Certified Senior Associate (Beaker, Radiant, Willow)
PwC
+4 more
- Posted
- 15 days ago
- Source
- jobs-us.pwc.com
- Sector
- Healthcare
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← Back to jobsJob ID col-cmvtwk2wt00ku42b9qrk50228
Responsibilities
- Supporting Epic managed services workstreams across healthcare operations and electronic health record environments
- Analyzing client requirements and translating business needs into Epic system configurations and functional recommendations
- Monitoring service requests, incidents, and change activities to help maintain stable application performance
- Troubleshooting application issues, documenting findings, and escalating complex items when deeper technical review is needed
- Collaborating with healthcare technology teams to support implementation, enhancement, and optimization efforts
- Reviewing data, workflows, and user feedback to identify process improvements and application gaps
- Preparing documentation, status updates, and deliverables that support ongoing service delivery and client reporting
- Guiding junior team members by sharing application knowledge, reviewing assigned tasks, and reinforcing delivery standards
Qualifications
- At least a Bachelor's degree
- At least 3 years of experience
- Holding Epic certification for managed services delivery
- Applying Epic software knowledge in healthcare settings
- Using analytical reasoning to interpret health data trends
- Navigating client service workstreams with changing priorities
- Mentoring junior team members through complex assignments
Preferred
- a Master's or Masters of Business Administration degree
Required skills
Application troubleshootingClient communicationEpic certificationEpic softwareEpic system configurationHealthcare operations
Full job description
Managed Services, Epic Certified Senior Associate (Beaker, Radiant, Willow) jobs in United States
PwC
- +4 more
- $77K/yr - $202K/yr
Responsibilities
- Supporting Epic managed services workstreams across healthcare operations and electronic health record environments
- Analyzing client requirements and translating business needs into Epic system configurations and functional recommendations
- Monitoring service requests, incidents, and change activities to help maintain stable application performance
- Troubleshooting application issues, documenting findings, and escalating complex items when deeper technical review is needed
- Collaborating with healthcare technology teams to support implementation, enhancement, and optimization efforts
- Reviewing data, workflows, and user feedback to identify process improvements and application gaps
- Preparing documentation, status updates, and deliverables that support ongoing service delivery and client reporting
- Guiding junior team members by sharing application knowledge, reviewing assigned tasks, and reinforcing delivery standards
Preferred
- a Master's or Masters of Business Administration degree
Benefits
- All hired individuals are eligible for an annual discretionary bonus.
- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave
- Glassdoor
- 3.7
- Audit, assurance, tax, legal, deals, and consulting services.
- London, England, GBR
- http://pwc.com
- Late Stage
- Total Funding
- unknown
- Key Investors
- Apparel Impact Institute
- 2023-09-19
- Grant
- Recent News
- PR Newswire
- Collibra Honors Customer Achievements with 2026 Customer Excellence Awards
- 2026-10-28
- Times Now
- ‘93 Times Workers’ Pay’: Deloitte Chief’s $9.5 Million Package Under Spotlight Amid 1,000 Job Cuts
- 2026-10-27
- Irish Examiner
- PwC adds to its aviation finance expertise with key appointment
- 2026-10-26
Qualifications
- At least a Bachelor's degree
- At least 3 years of experience
- Holding Epic certification for managed services delivery
- Applying Epic software knowledge in healthcare settings
- Using analytical reasoning to interpret health data trends
- Navigating client service workstreams with changing priorities
- Mentoring junior team members through complex assignments
- A Master's or Masters of Business Administration degree
Required skills
- Application troubleshooting, Client communication, Epic certification, Epic software, Epic system configuration, Healthcare operations
Preferred skills
- a Master's or Masters of Business Administration degree
Experience
- 3+ years
Job details
Employment type
Seniority level
3+ years
Sector · Sub-sector
Date posted
Oct 29, 2026
Work mode
On-site
Job source
jobs-us.pwc.com
Company
- New York, NY
- Healthcare
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Managed Services, Epic Certified Senior Associate (Beaker, Radiant, Willow)
PwC · $77K – $202K/yr