Employee Benefit Program - Technical Writer

Eliassen Group is recruiting for an unnamed client seeking a Technical Writer for its Employee Experience Design team within Fidelity Workplace Consulting. The role develops employee benefit communications and custom content across print, web, video, and social, partnering with clients and internal teams to support benefit program changes, awareness, and engagement.

Responsibilities

• Draft technical content for benefit communications
• Draft custom content across multimedia formats including print, web, video, and social for client campaigns
• Collaborate across internal and external teams to meet client objectives and deliver accurate, high-impact work

Preferred

• English, Marketing/Communications, or related field preferred
• Marketing

Benefits

• Remote
• Medical benefits
• Dental benefits
• Vision benefits
• 401k with company matching
• Life insurance

Company

• Strategic consulting in technology, business advisory, and life sciences.
• North Reading, Massachusetts, USA
• http://www.eliassen.com/
• Founded in 1989
• 1001-5000 employees

Qualifications

• Strong writing and editing skills across audiences and formats
• Working knowledge of employee retirement plan and health and welfare plan fundamentals
• Experience drafting Summary Plan Descriptions (SPDs) and other technically detailed benefit communications that explain complex concepts in clear, employee-friendly language
• Ability to partner with technical consultants to ensure accuracy, compliance, and clarity when drafting legally required documents under ERISA
• Ability to structure SPDs and benefit guides for logical organization, clear labeling, and modularity to enable quick answers and AI-assisted extraction
• Growth mindset with focus on continuous learning and improvement
• Experience managing multiple priorities and working across teams in fast-paced, client-facing settings
• Commitment to inclusivity, building trust, and influencing outcomes through thoughtful communication
• Project management
• General research and fact checking
• 3+ years of experience
• Bachelor's degree
• English, Marketing/Communications, or related field preferred
• 3+ years of experience.

Required skills

• ERISA, Employee Retirement Plans, Health and Welfare Plans, Summary Plan Descriptions (SPDs), Technical Benefit Communications

Preferred skills

• Project Management, Writing and Editing

Experience

• 3+ years