Product Manager, Integrated Products & Funding Strategies

Blue Cross and Blue Shield of Massachusetts is seeking a Product Manager to support the development, implementation, and ongoing management of Consumer Directed Healthcare products, funding strategies, and other healthcare offerings. The role partners with vendors and cross-functional teams to guide product strategy and execution, improve affordability and member experience, and monitor product performance.

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Responsibilities

• Support the development, enhancement, implementation, and management of CDH healthcare products and other funding solutions
• Lead cross-functional initiatives and collaborate with internal stakeholders to support product strategy and execution
• Serve as a subject matter expert on assigned products
• Support business case development, KPI tracking, and financial and operational analysis
• Gather and document business requirements and support solution development for product enhancements or development of new products and services
• Ensure alignment with regulatory and compliance requirements
• Serve as a product expert; support Sales, broker, and account management efforts through presentations, training, and RFP responses
• Contribute to product positioning materials and internal communications
• Monitor product performance, market feedback, and operational considerations to identify new areas of opportunity or enhancements
• Build strong collaborative relationships across teams

Preferred

• Familiarity with project management practices and tools (such as JIRA and Microsoft Project) is helpful but not required
• Experience working with or managing vendors in the medical, health insurance products, and/or financial spaces is helpful but not required

Benefits

• This position is eligible for the Flex persona. We welcome local and out-of-state candidates under a hybrid model: those living within 50 miles of a BCBSMA office (Boston or Hingham) are required to work in office twice a week, while those living farther than 50 miles will work remotely with a requirement to visit the office quarterly.
• This job is also eligible for variable pay.
• Paid time off
• Medical, dental, and vision insurance
• 401(k)
• A suite of well-being benefits to eligible employees
• Investing in your development and providing the necessary resources to enable your success
• Opportunities for employees to forge their unique career path
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• Health insurance plan provider in Massachusetts.
• Boston, Massachusetts, USA
• https://www.bluecrossma.org
• Late Stage
• Leadership Team
• Sarah Iselin
• President and Chief Executive Officer
• Richard Lynch
• Executive Vice President and Chief Operating Officer
• Recent News
• Boston Globe
• Blue Cross eliminates several Medicare Advantage plans, affecting 20,000 seniors
• 2026-10-27
• PR Newswire
• BLUE CROSS BLUE SHIELD OF MASSACHUSETTS COLLABORATES WITH MEDZOWN TO IMPROVE CLINICAL TRIAL ACCESS FOR MEMBERS WITH COMPLEX MEDICAL CONDITIONS
• WBJournal.com
• Blue Cross spending jumped nearly 12% in fiscal 2025, study finds
• 2026-10-08
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Qualifications

• Strong knowledge of healthcare, health insurance products, provider networks, or healthcare delivery systems
• Strong communication, presentation, analytical, and organizational skills, with the ability to communicate effectively at all levels, including senior management
• Comfortable independently problem solving and escalating as appropriate for strategic guidance
• Ability to manage multiple priorities in a fast-paced environment
• Ability to communicate complex healthcare concepts clearly and effectively to all levels
• Demonstrated initiative and willingness to learn and grow within a product management environment
• Proficiency with Microsoft Office applications including Excel and PowerPoint
• Bachelor's Degree required
• 3–6 years of relevant healthcare, product, operations, consulting, or business experience
• Experience with health insurance products and services
• Familiarity with project management practices and tools (such as JIRA and Microsoft Project) is helpful but not required
• Experience working with or managing vendors in the medical, health insurance products, and/or financial spaces is helpful but not required
• 3–6 years of relevant healthcare, product, operations, consulting, or business experience.

Required skills

• Health Insurance Products and Services, Healthcare Delivery Systems, Microsoft PowerPoint, Provider Networks

Experience

• 3-6 years