Field Service Technician I - Manhattan/Harlem

B. Braun Medical Inc. develops and supplies medical products for healthcare, including surgical instruments. The Field Service Technician I repairs, maintains, and inspects surgical instruments at customer sites while supporting customers and collaborating with service, technical, and sales teams.

Clinical Trials

• Health Care
• Pharmaceutical
• Biotechnology
• Education
• Healthcare
• Manufacturing
• Medical Device
• Insider Connection @B. Braun Medical Inc. (US)
• 2 email credits available today
• Beyond your network
• Araceli Alvarez

Responsibilities

• Repair and maintain surgical instruments with guidance from senior technicians
• Perform on-site inspections, testing, maintenance, and repairs
• Troubleshoot instrument issues and determine appropriate solutions
• Complete repairs accurately and on time
• Build strong relationships with customers and provide excellent service
• Work with Sales teams to support business growth in the territory
• Understand customer needs and provide recommendations when appropriate
• Complete daily work orders and service documentation
• Maintain customer reports and records
• Collaborate with service, technical, and sales teams
• Keep work areas and equipment clean and organized
• Follow all ISO, FDA, quality, and safety requirements
• Support the Company's Vision, Mission, and Values
• Perform other duties as assigned

Preferred

• Technical, vocational, or associate degree
• Experience in medical devices, healthcare, sterile processing, manufacturing, or mechanical repair
• Familiarity with surgical instrumentation and Sterile Processing Department (SPD) operations, including instrument handling, inspection, and care

Benefits

• A 401(k) plan
• Tuition reimbursement
• Develops and manufactures medical products for healthcare.
• Bethlehem, Pennsylvania, USA
• http://www.bbraunusa.com
• Distribution of Different Job Fields Receiving Sponsorship
• Represents job field similar to this job
• Customer Service and Support
• Engineering and Development
• Management and Executive
• Accounting and Finance
• Legal and Compliance
• Marketing
• Human Resources
• Trends of Total Sponsorships
• *2026
• (7)
• 2025
• (16)
• 2024
• (10)
• 2023
• (14)
• 2022
• (6)
• 2021
• (12)
• 2020
• (9)
• Late Stage

Qualifications

• High school diploma or equivalent
• Experience repairing, machining, or handling delicate metal instruments
• Strong communication and customer service skills
• Basic computer skills
• Flexibility to work overtime or adjusted schedules when needed
• Mechanical aptitude and attention to detail
• Strong problem-solving and troubleshooting abilities
• Ability to read and follow technical instructions and procedures
• Basic math skills and ability to maintain accurate records
• Ability to communicate effectively with customers, coworkers, and management
• Technical, vocational, or associate degree
• Experience in medical devices, healthcare, sterile processing, manufacturing, or mechanical repair
• Familiarity with surgical instrumentation and Sterile Processing Department (SPD) operations, including instrument handling, inspection, and care

Required skills

• Delicate Metal Instrument Handling, Machining, Mechanical Repair, Medical Devices, Sterile Processing Department Operations, Surgical Instrument Repair and Maintenance, Surgical Instrumentation, Technical Instructions and Procedures

Preferred skills

• Technical, vocational, or associate degree

Experience

• Entry level