Community Wellness Clinical Program Manager

SouthEast Alaska Regional Health Consortium (SEARHC) is hiring a Community Wellness Clinical Program Manager to lead evaluation and continuous improvement for grant-funded public health programs, including the Breast & Cervical Health Program and WISEWOMAN. The role designs evaluation frameworks, tracks grant compliance, reports findings, and turns data into program improvements and grant deliverables.

Responsibilities

• Develops comprehensive grant-program evaluations and measures performance outcomes
• Drives continuous quality improvement by identifying operational bottlenecks, implementing evidence-based practices, and making recommendations to enhance program delivery
• Communicates evaluation and quality improvement findings to diverse audiences
• Facilitates collaboration with staff, community partners, and grant officers
• Prepares and submits all required, regulatory, and evaluation reports for CDC, SEARHC Community Wellness Department, and other stakeholders
• Champions rapid-cycle quality improvement processes (e.g., PDSA cycles) to address program gaps and optimize service delivery
• Facilitates regular quality improvement meetings with the team to identify trends, brainstorm solutions, and share best practices
• Other duties as assigned by leadership

Preferred

• Bachelor's or master's degree in public health or a related research or healthcare field
• 3+ years of experience in program evaluation and continuous quality improvement
• Institute for Healthcare Improvement (IHI) certification or similar IHI training
• Grant management experience
• Experience with data visualization and management tools (e.g. SPSS, Tableau, Excel)
• Public Health
• Healthcare Research
• Program Evaluation
• Continuous Quality Improvement
• IHI Certification
• Grant Management
• Data Management
• SPSS
• Tableau
• Excel

Benefits

• Retirement
• Paid time off
• Paid parental leave
• Health insurance
• Dental benefits
• Vision benefits
• Life insurance
• Long- and short-term disability benefits

Company

• Nonprofit healthcare consortium serving Southeast Alaska residents.
• Juneau, Alaska, USA
• http://searhc.org/
• Founded in 1975
• 1001-5000 employees

Qualifications

• Demonstrated ability to lead cross-functional teams, manage workflows, and resolve programmatic bottlenecks
• Evaluation design and frameworks
• Quality improvement methodologies (e.g., Lean, Six Sigma, Model for Improvement) to identify gaps in program delivery and streamline workflows
• Grant evaluation metrics, compliance, and reporting requirements
• Handling of PHI, public health data and federal privacy regulations
• Develop comprehensive evaluation plans, including logic models and measurable key performance measures aligned with grant objectives
• Oversee the collection of both quantitative and qualitative data through surveys, interviews, focus groups, and database management
• Integrate quality improvement initiatives including facilitating Plan-Do-Study-Act (PDSA) cycles, process mapping, and root cause analyses to bridge evaluation findings with program enhancement
• Translate evaluation findings into actionable recommendations
• Develop and monitor quality improvement plans and initiatives
• Proficiency in evaluation methodology including quantitative, qualitative, and mixed designs for learning, understanding, and decision-making
• Determining and monitoring work plans, timelines, resources and other components needed to complete and deliver evaluation
• Planning, developing proposals, and monitoring progress towards goals
• Synthesize complex, technical datasets into clear, actionable, and visually appealing reports for non-technical stakeholders
• Leadership skills to guide program teams through quality improvement initiatives
• Advanced computer skills, including proficiency in leveraging Excel and database applications for analysis, modeling, and performance improvement reporting and monitoring
• Electronic health record programs and data tracking software
• Bachelor's or master's degree in public health or a related research or healthcare field
• 3+ years of experience in program evaluation and continuous quality improvement
• Institute for Healthcare Improvement (IHI) certification or similar IHI training
• Grant management experience
• Experience with data visualization and management tools (e.g. SPSS, Tableau, Excel)

Required skills

• Data Visualization, Evaluation Design and Frameworks, Grant Management and Compliance, Logic Models and Performance Metrics, Microsoft Excel, Process Mapping and Root Cause Analysis, Program Evaluation, Public Health Data and PHI Privacy, Quality Improvement Lean, Quality Improvement Model for Improvement, Quality Improvement PDSA, Quality Improvement Six Sigma, Quantitative and Qualitative Research Methods, SPSS, Tableau

Preferred skills

• Grant management experience

Experience

• 3+ years