Program Manager

HCA Healthcare is hiring a Program Manager to oversee the day-to-day operational performance of Hospitalist and Emergency Medicine programs for its West Florida Division hospitals. The role supports revenue flow, clinician credentialing and enrollment, HR, and payroll.

Responsibilities

• The Program Manager will have responsibility of the day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, as it relates to: revenue flow, clinician credentialing/enrollment, HR, and payroll for clinicians in the programs
• Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensuring completion is done in a timely manner
• Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs
• Manages the development of documentation methods utilized in the onboarding process
• Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks)
• Orders lab coats, supplies, business cards, etc
• Oversees and supports the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program clinicians
• Receives and processes information about proposed clinician change(s) from management, regional directors and facility medical directors
• Oversees and supports coordination with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians
• Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion
• Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations

Preferred

• Bachelor's degree in Health or Business Administration or related field
• Experience in the following areas is preferred: physician practice management, support service operations
• project management experience is preferred
• Experience with onboarding, credentialing, and enrollment preferred
• Bachelor’s Degree in Health Administration
• Bachelor’s Degree in Business Administration
• Physician Practice Management
• Support Service Operations
• Project Management
• Onboarding
• Credentialing
• Enrollment

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
• WFH capabilities, with local travel required weekly. Candidate must live in the Tampa/Sarasota area.
• Eligibility for benefits may vary by location.

Company

• Provider of hospitals and healthcare services
• Nashville, Tennessee, USA
• https://hcahealthcare.com/
• Founded in 1968
• 10001+ employees

Qualifications

• 2+ years of healthcare experience
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Bachelor's degree in Health or Business Administration or related field
• Experience in the following areas is preferred: physician practice management, support service operations
• Project management experience is preferred
• Experience with onboarding, credentialing, and enrollment preferred

Required skills

• Clinician Enrollment, Clinician Onboarding, Credentialing, Healthcare Operations, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Physician Practice Management, Support Service Operations

Preferred skills

• project management experience is preferred

Experience

• 2+ years