Program Analyst, Health IT Data

The American Heart Association seeks a Program Analyst, Health IT Data to operationalize outpatient quality programs focused on cardiovascular health. The role supports program data collection, analysis, reporting, training, and cross-functional initiatives to improve program implementation and growth.

Responsibilities

• Plan, consult, and conduct analysis of clinical, operational, and program data needs to identify business problems, workflow gaps, reporting requirements, and opportunities to improve program design, implementation, and participant experience
• Engage with clinical leadership and cross-functional partners to advance best practices and quality improvement through initiatives including Target: BP, Check. Change. Control. Cholesterol., Target: Type 2 Diabetes, and related outpatient cardiovascular quality programs
• Operationalize and execute activities related to program data collection, validation, reporting, and quality assurance, working collaboratively with staff, external customers, and vendors to ensure timely, accurate, and actionable information
• Support Health IT–enabled program functions, including data submission processes, registry or platform workflows, issue escalation, user guidance, and translation of program requirements into practical tools, resources, and reporting outputs
• Analyze program trends, participant feedback, performance data, and operational inputs to inform recommendations, communicate insights, support continuous improvement, and strengthen data-driven decision-making
• Work cross-functionally across the American Heart Association to identify opportunities for collaboration, streamline processes, align Health IT and programmatic priorities, and execute priority initiatives effectively
• Lead or support national virtual workgroups, stakeholder meetings, and program development activities focused on outpatient quality improvement, data optimization, clinical resource development, and program growth
• Communicate project progress, risks, timelines, and deliverables to leadership and project teams; coordinate cross-functional workstreams to ensure program and Health IT–related deliverables are completed on schedule

Preferred

• Lean Six Sigma or Project Management Professional (PMP) certification
• Experience in the outpatient medical field, with a focus on healthcare quality or clinical settings
• Strong interpersonal and relationship-building skills
• Lean Six Sigma Certification
• PMP Certification
• Outpatient Medical Experience
• Healthcare Quality
• Clinical Settings
• Interpersonal Skills
• Relationship Building

Benefits

• The location for this position is remote.
• Eligibility for an incentive program is based on the type of position.
• Medical, dental, vision, disability, and life insurance
• A robust retirement program that includes an employer match and automatic contribution
• Employee assistance program, employee wellness program, telemedicine, and medical consultation
• Employee Resource Groups (ERG) and a professional mentoring program
• Heart U, the Association’s national online university, with more than 100,000 resources
• Paid Time Off (PTO) at a minimum of 16 days per year for new employees; the number of days increases based on seniority level
• 12 paid holidays off each year, including several days off at the end of the year
• Tuition assistance for employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization

Company

• Voluntary organization fighting heart disease and stroke.
• Dallas, Texas, USA
• http://www.heart.org/
• Founded in 1924
• 1001-5000 employees

Qualifications

• Bachelor's degree or equivalent
• 3 years of project management experience, including creation and adherence to timelines, and communication with team members and stakeholders
• Understanding of foundational concepts in data storytelling and identifying trends with intermediate to expert comfortability with Excel and other data reporting tools and platforms
• Experience in outpatient health care or public health, including clinical, quality improvement, program development, and systems of care improvement
• Highly skilled in supportive documentation and resource development, including engaging presentations, infographics, tutorials, and various professional education documents
• Comfortability with clinical quality measures, process improvement, and leveraging data for actionable quality improvement solutions
• Strong written, verbal and presentation skills (both live and virtual) with proficiency in applications including but not limited to PowerPoint, Word, Canva, Microsoft Teams/Outlook
• Ability to work independently with minimal supervision and effectively engage with volunteers to increase motivation and participation
• Lean Six Sigma or Project Management Professional (PMP) certification
• Experience in the outpatient medical field, with a focus on healthcare quality or clinical settings
• Strong interpersonal and relationship-building skills
• 3 years of project management experience, including creation and adherence to timelines, and communication with team members and stakeholders.

Required skills

• Canva, Clinical Quality Measures, Data Reporting, Data Storytelling, Lean Six Sigma, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, Outpatient Healthcare, PMP Certification, PowerPoint, Process Improvement, Public Health

Preferred skills

• Project Management, Quality Improvement, Written and Verbal Communication

Experience

• 3+ years