QA Investigator

Responsibilities

• Conducts investigations involving consumer/employees in the DD, BH, HS, TS and VT Divisions based on incidents/special issues
• Responsible for conducting interviews with all parties involved in the incident
• Completes written investigation reports as per established protocol
• Must be able to review and analyze various reports to be used in investigations
• Gathers and submits evidence
• May be called upon to participate in arbitration or court hearings based on investigations
• Responsible for reviewing external investigations
• Responsible for working in conjunction with the Incident Review Coordinator and the logging in and coordination of all investigations
• Responsible for participating in audit reviews in the various facilities
• Participate on the various incident review committees
• Conduct focus reviews at facilities based on corrective actions as per investigation recommendations
• Review all preliminary investigations and follow up on missing pertinent information

Preferred

• Master's Degree

Benefits

• Health and wellness resources
• Generous PTO
• Professional development
• Social services for homeless, disabled, and vulnerable New Yorkers.
• New York, New York, USA
• https://www.sus.org
• Late Stage
• Total Funding
• unknown
• Key Investors
• Bob Woodruff Foundation
• 2024-01-01
• Grant
• 2023-01-01
• Leadership Team
• Douglas Walerstein
• Chief Financial Officer
• Nadjete Natchaba, Ed.D, LCSW, MPA
• Chief Program Officer
• Company data provided by
• AI Tools
• Customize Your Resume
• Maximize your interview chances
• Build Cover Letter
• Make your application stand out
• Analyze How Well You Fit
• Understand your strength & weakness

Qualifications

• Bachelor's Degree
• Minimum 1 year of experience as an investigator or a quality assurance staff member within a Human Services organization
• Demonstrated ability to be a self-starter and problem solver
• Highly organized and detail-oriented with demonstrated ability for managing multiple deadlines and anticipating needs
• Effective interpersonal and written communication skills; able to relate with diverse staff and work successfully in team atmosphere; customer service focus in interactions with diverse client population
• Minimum 1 year of experience in intermediate levels of MS Word, Excel, Outlook
• Master's Degree
• Minimum 1 year of experience as an investigator or a quality assurance staff member within a Human Services organization.
• Minimum 1 year of experience in intermediate levels of MS Word, Excel, Outlook.

Required skills

• Microsoft Excel, Microsoft Outlook, Microsoft Word, Quality Assurance

Preferred skills

• Master's Degree

Experience

• 1+ years