IT Clinical Informaticist - Dental Support

SouthEast Alaska Regional Health Consortium (SEARHC) is hiring an IT Clinical Informaticist to connect clinical practice with information technology. The role supports and improves EHR and other clinical systems through implementation, workflow optimization, user training, troubleshooting, testing, and collaboration with clinical and IT teams.

Responsibilities

• Assist in the implementation of new informatics solutions and support existing systems to ensure optimal performance for staff and patients
• Provide ongoing training and support to healthcare staff to ensure efficient use of the Electronic Health Record (EHR) system
• Develop and deliver educational materials and training sessions for end-users
• Identify and resolve issues related to clinical software applications, ensuring minimal disruption to clinical operations
• Conduct routine system maintenance and identify opportunities for improvement and optimization
• Work closely with clinicians, IT personnel, and other stakeholders to understand their needs and customize informatics solutions accordingly
• Facilitate effective communication between clinical and technical teams to ensure the successful integration of informatics systems
• Test, implement, and maintain new or updated informatics solutions and decision-support tools for patient care and healthcare professionals
• Assess clinical software performance to confirm it operates correctly before and after code changes
• Execute test cases to guarantee comprehensive evaluation of new software functionalities
• Stay informed on current informatics best practices and regulatory requirements by reviewing literature, attending educational sessions, joining professional organizations, and leveraging networking opportunities
• May be required to participate in an on-call rotation for night and weekend support of SEARHC clinical applications
• Other duties as assigned

Preferred

• a bachelor's degree is preferred
• Informatics, Access Management, and/or training experience preferred
• Work experience and education specific to healthcare, technology, information systems or education preferred
• Bachelor's Degree
• Informatics
• Access Management
• Healthcare Experience
• Technology Experience
• Education Experience

Benefits

• Retirement
• Paid time off
• Paid parental leave
• Health insurance
• Dental benefits
• Vision benefits
• Life insurance
• Long- and short-term disability
• Professional advancement support

Company

• Nonprofit healthcare consortium serving Southeast Alaska residents.
• Juneau, Alaska, USA
• http://searhc.org/
• Founded in 1975
• 1001-5000 employees

Qualifications

• 2 years of higher education in healthcare, technology, or a related field is required
• Progressively responsible professional work experience may be substituted on a year-for-year basis for college education
• 3 years' experience or 5 years of experience in lieu of education
• Work in a medical/clinical setting
• Clinical experience using electronic health records and supporting related workflows
• Work as a teacher/educator
• Training new users/staff in processes, workflows or use of systems
• Experience implementing or maintaining information systems
• Process or workflow analysis, design and improvement
• Education relevant to healthcare, information systems or technology
• Demonstrated competence with using computer technology and information systems
• Strong conflict management skills
• Strong customer service orientation
• Strong organizational skills
• Demonstrated ability to interact successfully with multidisciplinary teams
• A bachelor's degree is preferred
• Informatics, Access Management, and/or training experience preferred
• Work experience and education specific to healthcare, technology, information systems or education preferred
• 3 years' experience or 5 years of experience in lieu of education.

Required skills

• Access Management, Electronic Health Records (EHR), Information Systems Implementation and Maintenance, Workflow Analysis and Improvement

Preferred skills

• a bachelor's degree is preferred

Experience

• 3+ years