Beaker CPI Systems Analyst I

Cleveland Clinic is hiring a Beaker CPI Systems Analyst I to support and optimize Epic Beaker/LIS applications, specializing in outreach laboratory interfacing and maintenance. The role troubleshoots incidents and interface errors, builds and maintains laboratory workflows and records, and supports laboratory changes, billing, integrations, and projects to help deliver reliable laboratory results.

Responsibilities

• Collaborate with system users and other IT professionals to evaluate, plan, design, implement, and provide ongoing optimization and preventative maintenance support for Beaker/LIS-related applications
• Gather, validate, and translate technological requirements into design and development specifications while providing Beaker/LIS-related product management
• Analyze, design, and build workflows to meet the needs of Beaker/LIS users
• Analyze and diagnose Beaker/LIS-related system problems, identify root causes, and resolve issues or escalate them to appropriate IT staff when outside the area of responsibility or expertise
• Assume on-call responsibilities as required
• Monitor interfaces and troubleshoot errors
• Provide end-user support for Epic Beaker issues, focusing on pre-analytical, phlebotomy, and patient-facing workflows for laboratory operations
• Build and maintain laboratory records in Epic to support system enhancements and laboratory requests
• Support laboratory billing processes
• Participate in regular meetings with the analyst team and laboratory subject matter experts (SMEs)
• Provide ongoing project support
• Perform other duties as assigned

Preferred

• Experience typically supported by a license in a medically related field such as nursing, respiratory, lab, or technical certification in a related field
• Certification/proficiency in one or more Epic applications
• Beaker certification/proficiency or other Lab Informatics System certification
• Familiarity working in a clinical system
• Knowledge of laboratory workflows
• Pathology and lab medicine practical experience
• ITIL Foundations certification
• Medical Field License
• Related Technical Certification
• Epic Applications Proficiency
• Beaker Certification
• Lab Informatics System Certification
• Clinical System Familiarity
• Laboratory Workflow Knowledge
• Pathology
• Lab Medicine Experience
• ITIL Foundations Certification

Benefits

• Remote location; caregivers must reside in Ohio or Florida.

Company

• Nonprofit academic medical center providing clinical care, research, and education
• Cleveland, Ohio, USA
• http://my.clevelandclinic.org/
• Founded in 1921
• 10001+ employees

Qualifications

• ***To be considered for this role, caregivers must reside in Ohio or Florida.***
• Associate's Degree in Information Technology, Computer Science or related field **and** two years of implementation, supportand management of computer-based information systems experience preferably in a health care or lab environment **OR** two years of clinical experience in a role utilizing the systems supported by this position (Epic, Beaker, LIS)
• **OR** Bachelor's Degree**and** one year of experience
• **OR** High School Diploma/GED **and** four years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment
• Experience typically supported by a license in a medically related field such as nursing, respiratory, lab, or technical certification in a related field
• Certification/proficiency in one or more Epic applications
• Beaker certification/proficiency or other Lab Informatics System certification
• Familiarity working in a clinical system
• Knowledge of laboratory workflows
• Pathology and lab medicine practical experience
• ITIL Foundations certification
• **OR** Bachelor’s Degree**and** one year of experience

Required skills

• Epic, Epic Beaker, ITIL Foundations Certification, Laboratory Information Systems (LIS), Laboratory Medicine, Laboratory Workflows, Pathology

Preferred skills

• Certification/proficiency in one or more Epic applications, Familiarity working in a clinical system, ITIL Foundations certification, Knowledge of laboratory workflows, Pathology and lab medicine practical experience

Experience

• 1+ years