System Implementation Associate

Responsibilities

• Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist (SIS)
• Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements
• Verify that systems meet Mindray performance and quality specifications through post-installation testing
• Respond on-site to complex issues beyond the scope of local service representatives, ensuring timely resolution
• Document all service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections
• Coordinate and execute system updates and configuration changes as needed
• Participate in continuous training to develop advanced technical, networking, and project management skills for career advancement to SIS

Benefits

• 401(k) with company match
• Tuition reimbursement
• Paid time off
• Disability coverage
• FSA/HSA options
• Home-based remote/field position with frequent travel and overnight stays
• Medical devices for patient monitoring, anesthesia, and ultrasound.
• Mahwah, New Jersey, USA
• https://www.mindraynorthamerica.com/
• Late Stage
• Recent News
• PR Newswire
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• Mindray North America Breaks Ground on Major Warehouse Expansion Project in Mahwah, NJ
• 2025-06-18
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Qualifications

• Formal technical training (via school, military, or equivalent experience)
• Basic understanding of Wi-Fi and IT networking systems
• Familiarity with Microsoft Windows operating systems and Microsoft Office applications
• Strong troubleshooting and technical repair abilities for monitoring systems
• Excellent organization, communication, and problem-solving skills
• Customer-focused attitude with professionalism and teamwork orientation
• Valid driver's license and clean driving record

Required skills

• IT Networking, Microsoft Windows, Patient Monitoring System Repair, Wi-Fi

Experience

• Entry level