Project Manager

CSS hires a Project Manager to plan and evaluate clinical-trial recruitment projects and ensure recruitment strategies and processes support timely enrollment. The role manages client timelines, budgets, reporting, risks, quality, and audit readiness across multiple projects.

Responsibilities

• Manage multiple clients by meeting and exceeding client deadlines, ~3-5 projects at one time (depending on scope of services)
• Develop and maintain project plans, timelines, and action plans
• Communicate effectively to clients by providing project expectations consultation about project challenges
• Deliver reports and analyze project results and provide recommendations
• Maintain project budgets, track and oversee appropriate use of resources
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
• Implement quality and customer‐service standards
• Proactively identify risks to project delivery, prepare mitigation plans, report and resolve problems within the project
• Identify trends and assist with determining process, scope, or system improvements
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
• No direct supervision or management of personnel
• Support audit readiness, including participation in audits and internal quality reviews
• Complete all required SOP training and company-required trainings as assigned and when updated
• Maintain all required licenses and certifications and ensure they remain current and in good standing
• Occasional travel to Company meetings and conferences as needed
• Perform other duties as assigned

Preferred

• Preferred experience with full-scope recruitment (from material development to digital advertising campaigns to secondary screening)
• Project Management Professional certification preferred
• Fluency in Spanish is preferred
• Full-Scope Recruitment
• Recruitment Materials Development
• Digital Advertising Campaigns
• Candidate Screening
• PMP Certification
• Spanish Fluency

Company

• Clinical trial management and patient access for complex studies
• Chapel Hill, North Carolina, US
• https://www.empathxresearch.com/
• Founded in 2022
• 51-200 employees

Qualifications

• Bachelor's Degree (BA) from four-year college or university
• Three to five years of related project management in patient recruitment and/or recruitment retention experience
• Database Software
• Spreadsheet Software (Excel)
• Contract Management Systems
• Project Management Software
• Word Processing Software (Word)
• Electronic Mail Software (Outlook)
• Presentation software (PowerPoint)
• Experience with EMR/EHR systems
• Strong attention to detail and accuracy
• Ability to manage multiple tasks and priorities
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Ability to maintain confidentiality and professionalism
• Strong problem-solving and critical thinking skills
• Ability to adapt to changing priorities
• Ability to exercise sound judgment and decision-making
• Customer service mindset with focus on patient experience, and ability to build and maintain positive working relationships with clients
• Ability to follow protocols, SOPs, and regulatory requirements
• Ability to handle high-pressure or fast-paced environments
• Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self‐Development, Planning
• Excellent communication and interpersonal skills, analytical skills, executive function, and organization skills to collaborate in cross-functional teams
• Preferred experience with full-scope recruitment (from material development to digital advertising campaigns to secondary screening)
• Project Management Professional certification preferred
• Fluency in Spanish is preferred

Required skills

• Budget Management, EMR/EHR Systems, Full-Scope Recruitment, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Patient Recruitment and Retention, Process Improvement, Project Management Professional (PMP)

Preferred skills

• AI Tools, Analyze How Well You Fit, Build Cover Letter, Chapel Hill, North Carolina, US, Company data provided by, Customize Your Resume, Fluency in Spanish is preferred, Growth Stage, Make your application stand out, Maximize your interview chances, Project Management Professional certification preferred, Understand your strength & weakness, https://www.empathxresearch.com/

Experience

• 3-5 years