Healthcare Engineering Technician Level I

NYC Health + Hospitals provides high-quality, patient-centered health care services through its clinical facilities. The Healthcare Engineering Technician Level I repairs, calibrates, maintains, inspects, and monitors biomedical equipment and systems, while documenting service activities and supporting regulatory compliance. The role also troubleshoots medical-device networking issues, maintains equipment inventories, and educates clinical staff on equipment use and maintenance.

Responsibilities

• Repairs, installs, maintains, calibrates and inspects a diverse range of general therapeutic and diagnostic biomedical instrumentation and equipment; troubleshoots basic computer issues (i.e. printer, display and other peripherals)
• Inspects, installs and performs preventive maintenance and electrical safety testing of general clinical equipment, devices and systems
• Diagnoses and corrects system and equipment malfunctions and ensures appropriate personnel are kept informed of technical updates and equipment-related problems; maintains documentation on new equipment, inspections, and equipment repairs and failures
• Researches and initiates orders for repair parts, working within established budget parameters
• Reviews outcomes of preventive maintenance actions and makes recommendations to department staff concerning improvements
• Ensures ongoing compliance and maintenance with NYC Health + Hospitals policies and procedures and other applicable external regulatory requirements
• Participates in quality assurance/performance improvement (QA/PI) activities, programs, meetings, seminars and training, as required
• Troubleshoots with Enterprise IT Services (EITS) to resolve networking issues with medical devices connected to the Electronic Medical Records (EMR) and Picture Archiving and Communication System (PACS)
• Effectively communicates in common clinical terms with clinicians and allied health professionals regarding the use and status of clinical equipment and devices
• Provides education to other staff including clinical staff related to equipment operations and maintenance and technical integration of the device/system
• Maintains a complete and accurate inventory of all medical equipment, devices, instrumentation, supplies and other relevant equipment and tools; performs periodic inspections of current inventory status, and makes recommendations regarding inventory
• Documents all testing, maintenance, and repair work, according to departmental procedures. Assists in maintaining current database inventory of clinical equipment and service histories of equipment; prepares and submits other appropriate reports, as necessary
• May be required, on an emergency basis, to respond to calls from clinical departments to evaluate and rectify operator complaints, issues, and concerns
• Performs other related duties, as assigned

Preferred

• * Someone with strong hands-on experience in general biomedical equipment and patient monitoring in an acute care hospital
• * Experience with imaging equipment (ultrasound ) would also be a plus
• * Someone who can troubleshoot independently, handle PMs and repairs is preferred
• Biomedical equipment experience
• Patient monitoring experience
• Imaging equipment experience
• Ultrasound experience
• PMs handling
• Repairs handling

Benefits

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

Company

• Public health care network of hospitals, nursing homes, home care
• New York, New York, USA
• http://www.nychealthandhospitals.org/
• Founded in 1875
• 10001+ employees

Qualifications

• Bachelor's degree from an accredited college or university in Biomedical Engineering, Electrical Engineering or a related discipline and three (3) years of experience servicing a broad range of clinical/patient care equipment, clinical devices, and network medical systems in a hospital, health care facility or military biomedical equipment training and experience; or
• Holds and maintains a Certified Biomedical Equipment Technician (CBET) certification issued by the Association for the Advancement of Medical Instrumentation (AAMI) Credentials Institute (ACI) or the International Certification Commission (ICC) and three (3) years of experience, as described in #1 above; or
• Associate's degree from an accredited college or university in Biomedical Technology, Biomedical Engineering Technology, Electronics Engineering Technology or a related discipline and five (5) years of experience, as described in #1 above
• * Someone with strong hands-on experience in general biomedical equipment and patient monitoring in an acute care hospital
• * Experience with imaging equipment (ultrasound ) would also be a plus
• * Someone who can troubleshoot independently, handle PMs and repairs is preferred
• Bachelor’s degree from an accredited college or university in Biomedical Engineering, Electrical Engineering or a related discipline and three (3) years of experience servicing a broad range of clinical/patient care equipment, clinical devices, and network medical systems in a hospital, health care facility or military biomedical equipment training and experience; or
• Associate’s degree from an accredited college or university in Biomedical Technology, Biomedical Engineering Technology, Electronics Engineering Technology or a related discipline and five (5) years of experience, as described in #1 above.

Required skills

• Biomedical Equipment Servicing, Certified Biomedical Equipment Technician (CBET), Clinical Devices and Network Medical Systems, Equipment Calibration, Patient Monitoring Equipment, Preventive Maintenance and Repair, Ultrasound Imaging Equipment

Experience

• 3+ years