Application Analyst I- Epic Willow Ambulatory

Nordic Consulting Partners, Inc. is hiring an Application Analyst I to provide frontline support for clinical and business applications within its Managed Services division. The role handles application support requests, documentation, vendor coordination, upgrades, and ongoing application learning.

Health Care

• Professional Services
• Consulting
• Healthcare
• Information Technology
• Advice
• Information Services
• Knowledge Management
• Insider Connection @Nordic Global
• 2 email credits available today
• Beyond your network
• From your previous company

Responsibilities

• Achieve necessary certifications and follow learning paths to ensure ongoing growth
• Respond to application support requests and incidents within defined SLAs, ensuring excellent customer service and communication
• Manage application and team documentation, ensuring accuracy, completeness, and relevancy
• Establish and maintain relationships with software vendors to ensure high-level support
• Assist in planning and executing application upgrades and security patches
• Participate in smaller analyst-led projects, learning basic project management tasks such as scheduling meetings and taking meeting minutes
• Learn clinically integrated hospital and physician office workflows (clinical and business)
• Comply with all written team policies and procedures
• Learn and leverage existing details of application documentation to provide effective and informed application support
• Understand the entire application lifecycle, including implementations, upgrades, and eventual decommissioning and data archiving
• Advance application knowledge and understanding from mentor/lead during the first 12 months

Qualifications

• Bachelor's degree in Information Technology, Engineering, Healthcare Informatics, Computer Sciences, or a related field (relevant education and/or 6+ years' industry experience)
• 3+ years' experience in healthcare IT or equivalent IT application analyst position with degree requirements
• Strong analytical thinking and problem-solving skills
• Excellent communication and customer service abilities
• Ability to work collaboratively in a team-oriented environment
• Healthcare IT consulting and modernization services.
• Madison, Wisconsin, USA
• http://nordicglobal.com
• Late Stage
• Total Funding
• $5M
• Key Investors
• Silversmith Capital Partners
• Kaiser Permanente Ventures
• 2022-06-01
• Acquired
• 2016-10-13
• Private Equity
• 2013-04-01
• Series Unknown· $5M
• Leadership Team
• Jeff Jackson
• SVP Client Partnerships and Global Sales Lead
• Elizabeth Kerch Briggs
• VP - Client Partnerships
• Recent News
• MEXICONOW
• Nordic Launches Its First Healthcare Technology Operation in Mexico
• 2026-09-11
• EIN Presswire
• Waterleaf International Names Cory Brasel as Chief Product Officer
• 2025-06-26
• PR Newswire
• Survey of healthcare leaders finds opportunities for organizations to prepare for the future of AI
• 2025-05-17
• Company data provided by
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Required skills

• Healthcare IT, IT Application Analysis

Experience

• 3+ years