Field Service Engineer Tech

LanceSoft is recruiting for a confidential client seeking a Field Service Engineer Tech to install, maintain, service, and test medical device systems and components. The role also handles upgrades, repairs, preventive maintenance, service records, travel coordination, and compliance with quality and regulatory requirements.

Responsibilities

• Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems
• Provide complete and accurate service records for submittal to Quality Management System
• Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager
• Provide accurate and regular business expense reports, adhering to Company policy
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
• Performs other related duties and responsibilities, on occasion, as assigned

Preferred

• Bachelors degree in Biomedical Engineering is preferred
• Previous experience in a medical device company preferred
• Technical writing skills are a plus
• Experience working in a broader enterprise/cross-division business unit model preferred
• Biomedical Engineering Degree
• Medical Device Industry Experience
• Technical Writing
• Enterprise Business Unit Experience
• Cross-Division Experience

Company

• Global workforce solutions and IT services provider
• Herndon, Virginia, USA
• http://www.lancesoft.com/
• Founded in 2000
• 5001-10000 employees

Qualifications

• Associates or technical degree required (or relevant experience)
• Exceptional troubleshooting ability
• Mechanical assembly, able to work with tools
• Strong organizational and follow-up skills
• Ability to interface with multiple groups in the organization to resolve service issues
• Overall positive and optimistic attitude
• Works well independently
• Ability to work in a highly matrixed and geographically diverse business environment
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment
• Ability to leverage and/or engage others to accomplish projects
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
• Multitasks, prioritizes and meets deadlines in timely manner
• Bachelors degree in Biomedical Engineering is preferred
• Previous experience in a medical device company preferred
• Technical writing skills are a plus
• Experience working in a broader enterprise/cross-division business unit model preferred

Required skills

• Mechanical Assembly, Medical Device Industry Experience

Preferred skills

• (23), (32), (43), (55), *2026, 2023, 2024, 2025, 3.4, 83, Accounting and Finance, Bachelors degree in Biomedical Engineering is preferred, Creatives and Design, Customer Service and Support, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, Engineering and Development, Glassdoor, H1B Sponsorship, Herndon, Virginia, USA, Human Resources, Legal and Compliance, Management and Executive, Previous experience in a medical device company preferred, Public Sector and Government, Represents job field similar to this job, Sales, Technical writing skills are a plus, Trends of Total Sponsorships, http://www.lancesoft.com/

Experience

• Entry level