Clinical Data Lead - NSQIP

MRO is hiring a Clinical Data Lead to provide subject-matter expertise and manage quality tasks for an NSQIP account team. The role supports accurate clinical data abstraction through team orientation, case review, quality monitoring, feedback, and partner collaboration.

Responsibilities

• Conduct orientation to medical records for new abstraction team members
• Manage the green-lighting process and completion of on-going IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager
• Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review
• Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, on-going IRR, second looks, pre-submission cleaning, review of project quality trends, etc
• Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners
• Mentor, train and provide guidance to new hires during the onboarding process at assigned facilities
• Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes
• Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided
• Subject matter expert in assigned registry or measure. Provide expert abstraction support – 15% - 20% abstraction
• Other quality tasks, as assigned
• Attend new partner orientation in order to orient new team members as added to the project
• Work closely with the Clinical Services Lead, as needed, for case-specific questions
• Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager

Preferred

• Surgical nursing background (preferred)
• 1+ years providing coaching and guidance to teams (preferred)
• RN, LPN, RT, RVT, or RCIS credentials (preferred)
• Surgical Nursing
• RN
• LPN
• RT
• RVT
• RCIS
• Team Coaching
• Team Guidance

Benefits

• For full-time team members (30 or more hours each week): a fully remote work environment with flexible schedule.
• For full-time team members (30 or more hours each week): a generous Paid Time Off program with additional paid time for volunteering.
• For full-time team members (30 or more hours each week): medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• For full-time team members (30 or more hours each week): a 401(k) retirement plan with a company match.
• For full-time team members (30 or more hours each week): paid professional development hours and other supportive resources.
• An inclusive culture and learning and development opportunities.

Company

• Healthcare clinical data management and advanced analytics platform
• Norristown, Pennsylvania, USA
• http://www.mrocorp.com/
• Founded in 2002
• 1001-5000 employees

Qualifications

• 2+ years direct data abstraction experience in the Adult National Surgical Quality Improvement Program (NSQIP)
• Experience abstracting procedure targeted cases
• SCR (Surgical Clinical Reviewer) Certification
• Exposure to multiple patient medical record systems (EMRs) and clinical databases
• Intermediate proficiency with MS Office (Microsoft Excel)
• Demonstrates high standards for accuracy and attention to detail
• Demonstrates technical savvy and strong desire to learn new systems and technology
• Thrives working independently and takes ownership of projects
• Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, abstractors and others
• Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities
• Adapts to changes in project timelines, requirements, and assignments
• Maintains a high degree of responsibility in keeping PHI secure and confidential
• Surgical nursing background (preferred)
• 1+ years providing coaching and guidance to teams (preferred)
• RN, LPN, RT, RVT, or RCIS credentials (preferred)
• 2+ years direct data abstraction experience in the Adult National Surgical Quality Improvement Program (NSQIP).

Required skills

• Adult NSQIP Data Abstraction, Coaching, LPN, Procedure-Targeted Case Abstraction, RCIS, RN, RT, RVT, SCR (Surgical Clinical Reviewer) Certification, Surgical Nursing

Preferred skills

• RN, LPN, RT, RVT, or RCIS credentials (preferred), Surgical nursing background (preferred)

Experience

• 2+ years