Clinical Applications Support Analyst - Ambulatory

Sanford Health is hiring a Clinical Applications Support Analyst - Ambulatory to gather, analyze, develop, implement, and maintain clinical information technologies that support clinical practice. The role also uses data to support clinical decision-making and works to improve application workflows and reporting.

Responsibilities

• Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice
• Use data to support clinical decision-making and identify desired outcomes
• Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach

Preferred

• Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred
• Previous experience in Information Technology is preferred
• Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
• Associate Degree in Clinical Field
• Clinical Specialty Experience
• Information Technology Experience

Company

• Integrated rural health system providing clinical care and health plans
• Sioux Falls, South Dakota, USA
• http://www.sanfordhealth.org/
• Founded in 1894
• 10001+ employees

Qualifications

• Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms
• Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills
• Training presentation techniques and skills
• Proficient verbal and written communication skills and efficient use of Microsoft Office software
• A positive attitude and superior customer service skills
• Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work
• Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems
• A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives
• Depending upon location, be licensed/registered/certified in a clinical field within Sanford's footprint
• Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing
• Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline
• Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred
• Previous experience in Information Technology is preferred

Required skills

• Clinical Licensure/Certification, EPIC Application Certification, Information Technology Infrastructure Library (ITIL)

Preferred skills

• (15), (26), (30), (36), (37), (51), (64), *2026, 13, 2020, 2021, 2022, 2023, 2024, 2025, 3.5, Accounting and Finance, Customer Service and Support, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, Education and Training, Engineering and Development, Glassdoor, H1B Sponsorship, Human Resources, Previous experience in Information Technology is preferred, Represents job field similar to this job, Sioux Falls, South Dakota, USA, Trends of Total Sponsorships, http://www.sanfordhealth.org

Experience

• 3+ years