Software Engineer

UnitedHealth Group is hiring a Software Engineer - AI & Security Technology to build and support software, AI, automation, integrations, and analytics that enhance physical corporate security operations. The role also supports enterprise security platforms, databases, servers, and cloud services, and troubleshoots production issues.

Responsibilities

• Support and maintain enterprise corporate security platforms including: Access Control, Visitor Management Video Surveillance Systems, Alarm Monitoring Platforms, Risk Intelligence and Command Center systems
• Design, develop, enhance, and support software integrations between security systems, enterprise applications, and cloud services
• Develop and maintain applications, APIs, databases, automation scripts, and reporting solutions that improve security operations and business processes
• Support AI-driven security initiatives including video analytics, threat detection, automation, reporting, and operational intelligence solutions
• Troubleshoot application, server, database, and integration issues and coordinate resolution of production incidents affecting corporate security operations

Preferred

• Experience with Large Language Models (LLMs) and AI platforms such as Azure OpenAI, OpenAI, Anthropic, or similar services
• Experience developing AI agents that utilize tools, memory, workflow orchestration, and human-in-the-loop decision processes
• Experience processing and analyzing unstructured data including emails, support tickets, documents, transcripts, and call recordings
• Familiarity with Retrieval-Augmented Generation (RAG), vector databases, semantic search, and prompt engineering concepts
• Experience working in regulated environments such as healthcare, security, financial services, or other compliance-driven industries
• Large Language Models
• Azure OpenAI
• OpenAI
• Anthropic
• AI Platform Experience
• AI Agent Development
• Tool Integration
• Agent Memory
• Workflow Orchestration
• Human-in-the-Loop Decision Processes
• Unstructured Data Processing
• Unstructured Data Analysis
• Retrieval-Augmented Generation
• Vector Databases
• Semantic Search
• Prompt Engineering
• Regulated Industry Experience
• Healthcare Industry
• Financial Services

Benefits

• Telecommute from anywhere within the U.S.
• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Performance rewards
• Incentive and recognition programs
• 401k contribution

Company

• Health benefits and technology-enabled care services
• Eden Prairie, Minnesota, USA
• https://www.unitedhealthgroup.com/
• Founded in 1977
• 10001+ employees

Qualifications

• 1+ years of software development experience with a focus on backend systems, automation, or AI-enabled applications
• 1+ years of experience with Python building AI workflows, integrations, APIs, and automation services
• 1+ years of experience designing and implementing agentic workflows, including triggers, decision trees, state management, and multi-step orchestration patterns
• 1+ years of experience integrating enterprise systems and third-party services through REST APIs and event-driven architecture
• 1+ years of SQL skills (queries, joins, data modeling, and performance optimization)
• 1+ years of experience building, deploying, and supporting production solutions through CI/CD pipelines while following security best practices and mitigating operational risk
• Experience with Large Language Models (LLMs) and AI platforms such as Azure OpenAI, OpenAI, Anthropic, or similar services
• Experience developing AI agents that utilize tools, memory, workflow orchestration, and human-in-the-loop decision processes
• Experience processing and analyzing unstructured data including emails, support tickets, documents, transcripts, and call recordings
• Familiarity with Retrieval-Augmented Generation (RAG), vector databases, semantic search, and prompt engineering concepts
• Experience working in regulated environments such as healthcare, security, financial services, or other compliance-driven industries

Required skills

• Agentic Workflows, Anthropic, Azure OpenAI, Event-Driven Architecture, Large Language Models (LLMs), OpenAI, Prompt Engineering, Python, REST APIs, Retrieval-Augmented Generation (RAG), SQL, Semantic Search, Unstructured Data Processing

Experience

• 1+ years