Senior Software Engineer, AI Experience

isolved is a provider of human capital management solutions that combines modern technology with expert services and support. The Senior AI Experience Engineer advances AI-driven development workflows by embedding with product engineering teams, identifying workflow friction, and building tooling, integrations, context systems, and evaluation frameworks that improve developer productivity and AI adoption.

Responsibilities

• Embed with product engineering teams to observe AI-DLC workflows, identify friction points, and translate them into actionable improvements
• Partner directly with engineers through hands-on pairing to demonstrate effective AI-driven development practices
• Design and build agentic workflows, including context-aware AI assistants, MCP servers, and internal copilots
• Develop and maintain AI-driven development pipelines, including spec-driven workflows, AI-assisted code review, and automation agents
• Own and evolve AI quality pipelines (e.g., risk analysis, test generation, failure triage) based on real-world usage and feedback
• Build and maintain integrations connecting AI tools to engineering systems (e.g., codebase, IDP, tickets, runbooks)
• Engineer context and retrieval systems to deliver the right information (code, docs, standards) into AI workflows at the right time
• Develop and maintain reusable prompt libraries, ensuring continuous improvement as tooling and models evolve
• Define and implement evaluation frameworks to measure impact on developer productivity and AI adoption (e.g., DORA, DX metrics)
• Establish feedback loops to continuously refine tooling based on real engineering needs and observed friction
• Ensure reliability, performance, and trustworthiness of AI tooling while collaborating with platform teams on shared infrastructure

Company

• HR, payroll and benefits human capital management software
• Charlotte, North Carolina, USA
• https://www.isolvedhcm.com/
• Founded in 1986
• 1001-5000 employees

Qualifications

• 4+ years of professional software engineering experience
• Strong developer experience mindset, with the ability to identify friction and design scalable, user-focused solutions for internal engineers
• Excellent collaboration and communication skills, with experience pairing effectively across varying levels of engineering expertise
• Demonstrated product mindset for internal tooling, including measuring adoption and iterating based on user feedback
• Hands-on experience using AI coding tools (e.g., Claude, Copilot, Cursor) as part of daily development workflows
• Experience building LLM-powered applications, including prompt engineering, RAG, agentic workflows, and evaluation frameworks
• Working proficiency in SQL Server, C#/.NET and ability to deliver production-quality solutions in a .NET ecosystem
• Experience building or integrating tooling for agent-based workflows (e.g., MCP servers, tool integrations)
• Familiarity with developer productivity metrics (e.g., DORA, DX Core 4) and applying them to drive measurable improvements
• Glassdoor
• 3.6
• HR, payroll and benefits human capital management software.
• Charlotte, North Carolina, USA
• https://www.isolvedhcm.com/
• H1B Sponsorship
• Data Powered by
• Distribution of Different Job Fields Receiving Sponsorship
• Represents job field similar to this job
• Management and Executive
• Accounting and Finance
• Trends of Total Sponsorships
• *2021
• (1)
• 2020
• (2)
• Late Stage
• Total Funding
• $350M
• Key Investors
• Goldman Sachs Alternatives
• 2025-08-08
• Secondary Market· $350M
• 2011-09-20
• Acquired
• Leadership Team
• Mark Duffell
• Chief Executive Officer
• Michael Haske
• Recent News
• TecHR

Required skills

• AI Coding Tools, Agentic Workflows, C#/.NET, Developer Productivity Metrics, Evaluation Frameworks, LLM-Powered Applications, MCP Servers, Prompt Engineering, Retrieval-Augmented Generation (RAG), SQL Server

Experience

• 4+ years