Staff Software Engineer - AI & Intelligent Tooling

Plaid builds tools and experiences that help people connect their financial accounts to the products and services they use. The Staff Software Engineer will build and operate AI-powered internal tooling, platforms, and developer workflows, while setting technical direction and improving engineering productivity, reliability, and developer experience.

Responsibilities

• Design, build, and operate internal tools and services used by Plaid’s engineers
• Integrate AI-powered tools and workflows into core engineering processes
• Improve reliability, usability, and performance of existing internal platforms
• Own systems end-to-end, including production support and iterative improvement
• Collaborate with teammates and stakeholders to deliver practical, high-impact solutions
• Set technical direction for major areas of the Intelligent Tooling surface and mentor other engineers

Preferred

• Familiarity with CI/CD, cloud infrastructure, or observability tooling
• CI/CD
• Cloud Infrastructure
• Observability Tooling

Benefits

• Equity
• Commission, dependent on the position offered
• Medical, dental, and vision coverage
• 401(k)
• Hybrid work arrangement

Company

• Financial data network connecting bank accounts to fintech apps
• San Francisco, California, USA
• https://plaid.com/
• Founded in 2013
• 501-1000 employees

Qualifications

• 8+ years of professional software engineering experience
• Experience building developer tooling, internal platforms, or infrastructure
• Exposure to developing AI systems, automation, or agentic workflows, and hands-on experience using AI-powered developer tools
• Strong problem-solving and collaboration skills, with a track record of setting technical direction and leading through influence
• Strong interest and excitement in leveraging AI to meaningfully improve developer productivity and engineering velocity for a broader engineering organization
• Familiarity with CI/CD, cloud infrastructure, or observability tooling

Required skills

• AI Systems, AI-Powered Developer Tools, Agentic Workflows, CI/CD, Cloud Infrastructure, Developer Tooling, Infrastructure, Internal Platforms

Experience

• 8+ years