Software Engineer - Platform Observability and Intelligence

Fastly is hiring a Software Engineer for its Platform Observability and Intelligence team. The role contributes to Fastly’s internal observability capabilities and developer portal, helping engineers discover, understand, and operate services and tooling.

Responsibilities

Design, build and maintain software and platform capabilities that power Fastly’s internal observability function and developer experience

Contribute to the development of our internal developer portal, helping engineering teams discover services, documentation, and operational tooling all in one place

Work with your team to break down project requirements into concrete tasks, and take ownership of your assigned work through to completion

Debug and resolve issues across the software stack, from datacenter hardware to the browser, often spanning multiple services and data sources

Communicate clearly about the status of your work and any problems you encounter. Write useful updates, ask good questions, and raise issues early rather than at the deadline

Collaborate with other engineers on the team. Provide thoughtful code review and share context and knowledge

Participate constructively in team planning and retrospectives

Participate in on-call rotation as required, and respond to incidents within the team's SLA while on-call

Preferred

Backstage or other internal developer portal frameworks, open-source software in general

Enterprise-scale observability systems (e.g., Prometheus, Grafana, Splunk, Datadog, ELK, or similar

Cloud platforms (AWS/GCP), orchestration (Kubernetes), infrastructure-as-code tools (Terraform, Ansible, Chef)

Data science and data engineering, capacity planning, cost modeling, or FinOps practices

Network protocols and infrastructure, datacenter infrastructure, physical server administration

Training, teaching, or developing documentation and educational materials for internal tools

Backstage

Developer portal frameworks

Open-source software

Observability systems

Prometheus

Grafana

Splunk

Datadog

ELK Stack

AWS

GCP

Kubernetes

Terraform

Ansible

Chef

Data science

Data engineering

Capacity planning

Cost modeling

FinOps

Network protocols

Network infrastructure

Datacenter infrastructure

Physical server administration

Technical documentation

Educational materials development

Training

Teaching

Benefits

Eligible to participate in Fastly’s equity program.

Eligible to participate in Fastly’s discretionary bonus program.

Medical, dental, and vision insurance, starting on the first day of employment.

Family planning support.

Mental health support and an Employee Assistance Program.

Life, disability, and accident insurance.

Flexible Vacation policy.

Up to 18 days of accrued paid sick leave.

401(k), including company match.

Employee Stock Purchase Program.

12 paid local holidays in 2026.

12 paid company wellness days in 2026.

Largely hybrid work model, allowing employees to split their time between the office and home; hybrid near a local office is preferred. Remote candidates within the US may be considered.

Company

Edge cloud platform for faster, secure websites and apps

San Francisco, California, USA

http://www.fastly.com/

Founded in 2011

1001-5000 employees

Qualifications

2+ years of professional software engineering experience, with demonstrated ability to deliver quality work on reasonably well-defined projects with limited oversight

Experience in a statically typed, modern back-end language (Go, Java, Rust, etc.)

Experience in modern front-end frameworks (React, etc.), or a willingness to dive in and become proficient

Experience with SQL and database-driven applications

Experience working with Linux systems and the shell

Experience working with distributed systems or cloud-based services, and an interest in developing deeper expertise in operating and debugging them

Comfort with large and unfamiliar codebases: jumping into a system you didn't build, figuring out the context, and contributing with confidence. Our stack is broad, and you will regularly work in code you haven't seen before, including code written at Fastly and open-source codebases

Strong debugging skills: forming hypotheses and narrowing down causes methodically. You're willing to step outside your primary area of expertise to get to the bottom of something

Clear, thoughtful writing and communication. You understand that a precise Slack message, a well-written pull request description, or a clear explanation to a teammate is just as important as the code itself

A service mindset. The people who use our tools depend on them to do their jobs. You care about their experience, you're approachable when they have questions, and you follow through and close the communication loop

A proactive disposition. You take ownership of your responsibilities. When you finish a task, you look for the next useful thing. When you see something that could be better, you say so

Comfort working within lightweight agile processes. You participate constructively in planning and retrospectives, and you see team rituals as tools for coordination, productivity, and collaboration

A desire to grow in your skills, knowledge, and scope. Enthusiasm for learning new technologies

Backstage or other internal developer portal frameworks, open-source software in general

Enterprise-scale observability systems (e.g., Prometheus, Grafana, Splunk, Datadog, ELK, or similar

Cloud platforms (AWS/GCP), orchestration (Kubernetes), infrastructure-as-code tools (Terraform, Ansible, Chef)

Data science and data engineering, capacity planning, cost modeling, or FinOps practices

Network protocols and infrastructure, datacenter infrastructure, physical server administration

Training, teaching, or developing documentation and educational materials for internal tools

Required skills

Backstage, Cloud Services, Distributed Systems, Go, Grafana, Java, Linux, Prometheus, React, Rust, SQL, Shell

Experience

2+ years