Artificial Intelligence Specialist

The Phoenix Group is seeking a Junior AI Specialist to support the evaluation, testing, and deployment of generative AI solutions across legal and business functions. The role focuses on prompt testing, workflow automation, AI pilot programs, documentation, user training, and adoption of legal technology tools.

Responsibilities

• Observe, document, and analyze legal and business workflows to identify opportunities for AI integration and support process automation initiatives
• Develop, test, and refine prompts for common legal and operational use cases, incorporating feedback to improve clarity, accuracy, and effectiveness
• Assist in executing pilot programs for approved AI and legal technology platforms, including organizing test cases, recording results, and escalating issues to senior team members
• Maintain comprehensive documentation of prompts, testing outcomes, limitations, and use cases to support consistent AI workflows
• Collaborate on the development of lightweight AI applications and workflow automation tools, supporting use-case development in contract review, legal research, matter intake, billing, document management, and compliance tracking
• Support the design and implementation of legal and back-office applications through low-code/no-code platforms, escalating technical or security concerns as needed
• Aid in project planning by preparing schedules, meeting notes, status updates, and tracking pilot progress in coordination with legal and technical teams
• Serve as a primary point of contact for end-users seeking AI support, delivering training, creating user guides, FAQs, and facilitating firm-wide AI adoption initiatives
• Organize and support firm-wide AI events, including logistics, content development, participant tracking, and follow-up
• Manage AI content databases, ensuring content accuracy, content curation, permissions, and troubleshooting within content management systems

Preferred

• 1-2 years of post-college experience preferred
• experience with legal research tools such as Westlaw, LexisNexis, or content management systems like iManage is a plus
• Experience working in a legal, professional services, or highly confidential business environment
• Knowledge of legal workflows, knowledge management, and legal content organization
• Prior experience supporting training, change management, or technical documentation
• Interest in advancing skills in generative AI, legal technology, and responsible AI practices
• 1-2 years of post-college experience preferred.
• Legal Environment Experience
• Professional Services Experience
• Confidential Business Experience
• Legal Workflows
• Knowledge Management
• Legal Content Organization
• Training Support
• Change Management
• Technical Documentation
• Generative AI
• Legal Technology
• Responsible AI Practices

Benefits

• Annual merit-based bonus
• Comprehensive health benefits (medical, dental, vision)
• Generous PTO
• 401(k) plan
• Employee assistance programs

Company

• Staffing and IT outsourcing for technology, finance, legal, accounting.
• New York, New York, USA
• http://www.tpgnyc.com/
• Founded in 2002
• 51-200 employees

Qualifications

• Bachelor's degree in a related field (e.g., Business, Legal Studies, Data, Communications, Technology)
• Foundational experience with generative AI tools, prompt creation, workflow documentation, and supporting technology-enabled projects
• Familiarity with legal technology platforms, document management, or data handling systems
• Technical proficiency with productivity software and AI platforms; ability to learn new tools quickly
• Clear and organized written and verbal communication skills; ability to explain AI concepts and document findings professionally
• Ability to handle sensitive data responsibly and maintain confidentiality within legal and professional services environments
• Generative AI tools, prompt engineering, workflow automation
• Legal research & data handling platforms (Westlaw, LexisNexis, iManage)
• Low-code/no-code development platforms, AI-assisted applications
• Document management systems, content curation & database management
• Microsoft Office Suite, collaboration tools, and project management software
• 1-2 years of post-college experience preferred
• Experience with legal research tools such as Westlaw, LexisNexis, or content management systems like iManage is a plus
• Experience working in a legal, professional services, or highly confidential business environment
• Knowledge of legal workflows, knowledge management, and legal content organization
• Prior experience supporting training, change management, or technical documentation
• Interest in advancing skills in generative AI, legal technology, and responsible AI practices

Required skills

• Generative AI, Knowledge Management, LexisNexis, Microsoft Office Suite, Prompt Engineering, Westlaw, Workflow Automation, iManage

Preferred skills

• 1-2 years of post-college experience preferred

Experience

• 1-2 years