Clinical Business Analyst - Level II

NYC Health + Hospitals is a municipal hospital and health care system delivering high-quality, person-centered care. The Clinical Business Analyst - Level II is responsible for assessing, designing, developing, and implementing system-wide clinical systems by gathering and documenting business requirements, supporting project delivery, managing stakeholders, and providing guidance to junior analysts and project team members.

Responsibilities

• Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications
• Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards
• Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs
• Define external interfaces, constraints, quality issues and other non-functional requirements
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions
• Partner with project managers to complete requirements documentation, in accordance with project schedule
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities
• Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards
• Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials
• Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders
• Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training
• Develop and execute project presentations
• Participate in special projects, as required
• Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members
• Participate in the development of various departmental training initiatives
• Interview junior clinical business analysts and/or other appropriate project team members
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies
• Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members
• Interview junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members

Benefits

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

Company

• Public health care network of hospitals, nursing homes, home care
• New York, New York, USA
• http://www.nychealthandhospitals.org/
• Founded in 1875
• 10001+ employees

Qualifications

• 1. A Masters degree or advanced clinical degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or
• 2. A Baccalaureate degree from an accredited college or university and three (3) years of experience as described above; or
• 3. A satisfactory combination of education, training, and experience
• 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year
• * **KNOWLEDGEABLE IN**: SQL, Power BI, Tableau, Microsoft Excel (Advanced), DAX, Python, Alteryx
• 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.

Required skills

• Alteryx, Business Requirements Analysis, Clinical Business Analysis, DAX, Power BI, Process Modeling, Python, Requirements Documentation, SQL, Tableau

Experience

• 1+ years