Quality Assurance Specialist I

Frontier Science & Technology Research Foundation, Inc. is hiring a Quality Assurance Specialist I to support the development and maintenance of its Quality Management System and electronic QMS. The role assists with audits, incident and CAPA management, system administration and validation, compliance initiatives, documentation, and staff training in a clinical research environment.

Responsibilities

• Assist in cross office compliance efforts
• Work with office leaders to define compliance needs
• Conduct assessments (IAPs) and/or Gap Assessments
• Build, enforce and improve QMS infrastructure where required
• Regular meetings with QA personnel in Amherst and other offices
• Ensure success of current quality initiatives by working with a cross office team of QA experts
• Assist with incident management, CAPA management, and implementation of electronic quality management system (eQMS)
• Performs system administrator duties in the eQMS
• Conduct internal audits and recommend procedure improvements as needed
• Conduct investigations into incidents of noncompliance
• Track, monitor, and gather metrics from corrective and preventative action activities
• Provide support to other QA team members and Project Leads
• Assist with the eQMS quality software validation efforts, including preparing the required documentation and testing efforts
• Maintain knowledge and expertise in regulations, trends, and industry best practices affecting the clinical research good clinical practices (GCP) environment
• Train other office staff on the organization’s eQMS and associated policies and procedures
• Assist in writing policies and procedures for the Quality Department
• Assist with technical writing activities as needed
• Create and revise documentation related to company or department policies and procedures, internal workflows, and reference guides
• Review, proofread, and edit business correspondence (emails, letters, newsletters, or other documents) as requested
• Assist as necessary in business development initiatives

Company

• Clinical trial and observational study data management and biostatistics
• Amherst, New York, USA
• https://www.frontierscience.org/
• Founded in 1975
• 51-200 employees

Qualifications

• Bachelors' degree required
• 0-2 years of relevant experience
• RQAP Certification to be obtained
• Familiarity with general clinical trial best practices for data management and Good Clinical Practice (GCP) guidelines
• Experience in systems administration
• Familiarity with Federal regulations affecting clinical trial data management work such as relevant FDA regulations and 21 CFR Part 11
• Ability to work independently while managing a large number of competing deadlines
• Ability to read and comprehend industry literature, especially for quality assurance and general compliance topics, and to conduct research to facilitate answers to compliance inquiries
• Strong writing skills and the ability to produce documentation using proper English and grammar and in a manner to be understood by general staff and management
• Excellent communication and interpersonal skills, along with the ability to facilitate discussion and gather information for the development of documentation or other quality assurance materials
• Clinical trial and observational study data management and biostatistics.
• Amherst, New York, USA
• https://www.frontierscience.org
• H1B Sponsorship
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• *2026
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• 2020
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Required skills

• 21 CFR Part 11, Clinical Practice (GCP), Clinical Trial Data Management, FDA Regulations, RQAP Certification, Systems Administration

Experience

• Entry level