Clinical Informatics Specialist

Responsibilities

• Lead the transition from the behavioral health EHR MyAvatar to Cantata Arize
• Implement, configure, and optimize Cantata Arize for use across the agency
• Translate clinical, state, and regulatory rules into system configurations for treatment plans, assessments, and e-prescribing
• Serve as the main bridge between clinical teams, IT departments, and software vendors for system rollouts and upgrades
• Maintain system workflows that comply with New York State OMH and OASAS licensing standards like Article 31, Article 32 and OASAS residential
• Support Certified Community Behavioral Health Clinic and MAT or OTP dispensing requirements including care coordination and controlled substance tracking
• Partner with staff to design efficient workflows that minimize documentation burdens and bridge gaps between clinical practice and system features
• Train clinical and administrative staff on software use, documentation rules, and workflow updates
• Provide end-user troubleshooting, technical support, and vendor issue escalation
• Build and validate data reports required for state submissions, internal quality improvement, and audit readiness

Preferred

• an LCSW, LMHC, LCSW-R, or licensed Psychologist preferred
• with a preference for candidates with experience with Cantata Arize

Benefits

• Medical, dental, and vision insurance
• 25 days of paid time off
• Access to a retirement account with an employer match
• Tuition reimbursement
• Regularly based in Briarwood, Queens, with fully working from the office or a program site initially during the 3-month introductory period, then moving to a hybrid schedule with a 3-day requirement
• Substance use and mental health treatment services.
• New York, New York, USA
• https://samaritanvillage.org/
• Late Stage
• Leadership Team
• Jeff Prevet
• Chief Information Officer
• Recent News
• EIN Presswire
• Samaritan Daytop Village Celebrates 65 Years of Service
• 2025-09-03
• Samaritan Daytop Foundation’s Annual Gala Celebrating 65 Years of Samaritan Daytop Village
• 2025-08-08
• A Day on the Green with a Deeper Purpose: Samaritan Daytop Foundation Announces 18th Annual Golf Invitational & Dinner
• 2025-06-21
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Qualifications

• This role requires an MSW and hands-on experience configuring and deploying behavioral health EHR platforms
• Master of Social Work (MSW) or Master of Mental Health counselor (MHC) required
• Minimum of 2 to 3 years of experience implementing or administering behavioral health EHR platforms such as Cantata Arize, Netsmart Avatar, CareLogic, AWARDS, or Credible
• Working knowledge of New York State OMH Article 31 and OASAS Article 32 outpatient, OTP regulations and OASAS residential
• Familiarity with Certified Community Behavioral Health Clinic certification requirements and associated quality measures
• Understanding of methadone and MAT dispensing operations along with applicable DEA and OASAS controlled substance regulations
• Ability to translate regulatory and clinical requirements into system configuration and workflow design
• Experience with data reporting and quality measure tracking for internal audits and state submissions
• Strong communication, training, and interpersonal skills to collaborate effectively across clinical, administrative, and IT teams
• Critical thinking and problem-solving abilities to troubleshoot workflow friction and system gaps
• Adaptability and patience when guiding staff through software changes and new regulatory updates
• Effective time management skills to balance daily user support, long-term implementations, and reporting deadlines
• An LCSW, LMHC, LCSW-R, or licensed Psychologist preferred
• With a preference for candidates with experience with Cantata Arize

Required skills

• Cantata Arize, CareLogic, Certified Community Behavioral Health Clinic Requirements, Credible, DEA Controlled Substance Regulations, LCSW, LMHC, LCSW-R, or Licensed Psychologist, Methadone and MAT Dispensing, Netsmart Avatar, New York State OMH and OASAS Regulations

Preferred skills

• an LCSW, LMHC, LCSW-R, or licensed Psychologist preferred

Experience

• 2-3 years