Business Analyst (304)

KPH Healthcare Services, Inc. is hiring a Business Analyst to support partner data connections and maintain and enhance internal and client-facing data systems. The role gathers and documents business requirements, investigates data issues, and performs quality assurance to support reliable solutions and operational efficiency.

Responsibilities

• Responsible for working with new and existing partners in the implementation and administration of ProAct’s core tools and business processes which includes working with a variety of TPA (Third Party Administrators), electronic transmissions of eligibility files, medical/Rx files and reporting requirements
• Work with TPA and clients to define/maintain/troubleshoot file feeds and layouts based on specific partner needs
• Investigate discrepancies that may arise between a partner’s records and ProAct’s
• Preform ad-hoc investigations and report the results to internal and external partners
• Work with the Data-Ops team to ensure partner reporting needs are met
• Troubleshoot and analyze data issues within raw data feeds and reports
• Assist in the implementation of new/updated business processes to improve efficiency
• Help with test scenarios/files, test execution and test results validation
• Explain requirements and processes to internal/external technical and business partners in a variety of ways (use cases, logical diagrams, flow charts)
• Validate data accuracy, integrity, and consistency across internal and client-facing systems
• Ability to identify data quality issues and define/implement corrective solutions
• Identify opportunities and recommend changes that will help ensure optimal performance in our database and systems environment
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Preferred

• Healthcare industry experience a plus
• MS-SQL Server and relational database experience a plus
• MS-Excel experience a plus
• Familiarity with BI, ETL and reporting tools a plus
• Healthcare Industry Experience
• Microsoft SQL Server
• Relational Databases
• Microsoft Excel
• Business Intelligence
• ETL
• Reporting Tools

Company

• National provider of pharmaceutical and healthcare services
• East Syracuse, New York, USA
• https://www.kphhealthcareservices.com/en/
• Founded in 1903
• 1001-5000 employees

Qualifications

• Associates degree or equivalent real-world experience
• One to three years' experience in the design, implementation and support of critical business processes tied to the electronic transferring, storing, mapping and generation of specific file types and layouts
• Strong investigative, analytical and technical skills
• Ability to translate business questions and partner requirements into systematic processes
• Identifying data quality issues and defining/implementing corrective actions
• Identify opportunities and recommend changes to IT that will help ensure optimal performance in our database and systems environment
• Coordinate activities, changes and communication with internal groups and business partners
• Multitasking with the ability to handle multiple tasks, changing priorities in a fast paced, rapidly growing environment
• Excellent verbal and written communication skills
• Self-motivated with excellent customer service and problem-solving ability
• Healthcare industry experience a plus
• MS-SQL Server and relational database experience a plus
• MS-Excel experience a plus
• Familiarity with BI, ETL and reporting tools a plus
• One to three years’ experience in the design, implementation and support of critical business processes tied to the electronic transferring, storing, mapping and generation of specific file types and layouts

Required skills

• Business Process Analysis, Data Quality Management, Electronic Data Transfer, File Mapping and Layouts, Healthcare, Microsoft Excel, Microsoft SQL Server, PBM Methodologies and Processes, Relational Databases

Preferred skills

• (1), *2026, 2024, AI Tools, Analyze How Well You Fit, Build Cover Letter, Company data provided by, Customize Your Resume, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, East Syracuse, New York, USA, Engineering and Development, Familiarity with BI, ETL and reporting tools a plus, H1B Sponsorship, Healthcare industry experience a plus, Late Stage, MS-Excel experience a plus, MS-SQL Server and relational database experience a plus, Make your application stand out, Maximize your interview chances, National provider of pharmaceutical and healthcare services., Represents job field similar to this job, Trends of Total Sponsorships, Understand your strength & weakness, https://www.kphhealthcareservices.com/en/

Experience

• 1-3 years