AI Operations & Data Analyst

Canon U.S.A., Inc. is a leading provider of digital imaging solutions, and they are seeking an AI Operations & Data Analyst to enhance their data analytics and AI capabilities. The role involves developing AI solutions, validating outputs, and creating data visualizations to support business strategies and operational efficiency.

Responsibilities

• Delivers standard reports and data visualization by required deadlines with consistent and reliable accuracy
• Develops and implements AI solutions to automate and create efficiencies of analyses of large confidential data files to meet company goals and objectives
• Audits and validates AI-generated outputs (LLM summaries, automated customer updates, predictive models) to eliminate hallucinations and ensure operational accuracy
• Tracks real-time reliability, bias mitigation, and accuracy metrics for deployed operational AI models
• Translates ambiguous business challenges into structured data workflows, automation pipelines, and measurable KPIs
• Designs intuitive Tableau/Power BI dashboards and translate complex AI insights into compelling narratives for executive stakeholders
• Creates data summaries and visualizations with the ability to present those results in various forms (presentations, interactive platforms, reporting, etc…)
• Partners with engineering teams to scope, test, and deploy high-impact workflow automation

Preferred

• Education/Experience preferred in Business, Mathematics, Statistics, Analytics, Finance or similar discipline
• Analytic experience preferred. Preferred experience in product/solutions sales
• Knowledge of Microsoft Access (or similar database skills) a plus
• Knowledge of Salesforce.com and Oracle a plus
• Knowledge of Power BI, Tableau, Domo, other reporting packages a plus
• Business education
• Mathematics education
• Statistics education
• Analytics education
• Finance education
• Analytic experience
• Product sales experience
• Solutions sales experience
• Microsoft Access knowledge
• Salesforce.com knowledge
• Oracle knowledge
• Power BI knowledge
• Tableau knowledge
• Domo knowledge
• Reporting packages knowledge

Benefits

• Full-Time position
• Hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).
• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• Medical
• Dental
• Vision
• 401(k) Savings Plan
• Discretionary profit sharing
• Discretionary success sharing
• Educational assistance
• Recognition programs
• Vacation
• Overtime as required, especially during monthly reporting for management meetings

Company

• Financing services for dealers, resellers, businesses, and government entities
• Mount Laurel, New Jersey, USA
• https://www.cfs.canon.com/
• Founded in 1990
• 201-500 employees

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience
• 3+ years of experience in data analytics, operations analytics, or chain, or print management operations
• Familiarity with cloud platforms (AWS ecosystem) and LLM orchestration frameworks (e.g., LangChain)
• Background supporting large enterprise accounts or client-facing delivery
• Significant knowledge of Microsoft Excel, including pivot tables, charts, graphs, and complex formulas
• Very detail oriented and consistently accurate
• Overtime as required, especially during monthly reporting for management meetings
• Education/Experience preferred in Business, Mathematics, Statistics, Analytics, Finance or similar discipline
• Analytic experience preferred. Preferred experience in product/solutions sales
• Knowledge of Microsoft Access (or similar database skills) a plus
• Knowledge of Salesforce.com and Oracle a plus
• Knowledge of Power BI, Tableau, Domo, other reporting packages a plus

Required skills

• AWS ecosystem, Data analytics, Data visualization, LangChain, Machine learning, Microsoft Access, Microsoft Excel, Operations analytics, Oracle, Power BI, Salesforce.com, Tableau, Workflow automation

Preferred skills

• Knowledge of Salesforce.com and Oracle a plus

Experience

• 3-5 years