Data Entry Associate (626)

KPH Healthcare Services, Inc. is hiring a Data Entry Associate to enter medication orders and support prescription order processing. The role also handles customer service calls, resolves member payment and service issues, and supports training and compliance activities.

Responsibilities

• Responsible for accurate data entry of incoming prescriptions
• Responsible for accurate selecting billing and shipping methods for incoming patient orders
• Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
• Provides resolution to customer service issues to ensure member satisfaction
• Work with members to provide resolution to payment related issues on accounts/orders
• Maintain and keep reasonable production as determined by supervisor
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Company

• National provider of pharmaceutical and healthcare services
• East Syracuse, New York, USA
• https://www.kphhealthcareservices.com/en/
• Founded in 1903
• 1001-5000 employees

Required skills

• AI Tools, Analyze How Well You Fit, Build Cover Letter, Company data provided by, Customize Your Resume, East Syracuse, New York, USA, Late Stage, Make your application stand out, Maximize your interview chances, National provider of pharmaceutical and healthcare services., Understand your strength & weakness, https://www.kphhealthcareservices.com/en/

Experience

• Entry level