Product Manager, Ecommerce

Petite Plume is hiring a Product Manager, Ecommerce to lead the strategy, roadmap, and execution of initiatives that improve its digital shopping experience. The role focuses on optimizing site performance and conversion, managing the Shopify Plus platform and ecommerce technology, and coordinating cross-functional delivery from concept through launch and optimization.

Responsibilities

• Partner with the VP of Ecommerce to shape the product roadmap, then own its execution: translating priorities into requirements, managing the backlog, and delivering on time
• Balance brand storytelling with performance and functionality to deliver a best-in-class shopping experience
• Translate business objectives and customer insights into actionable product initiatives that drive revenue growth and customer loyalty
• Own Shopify Plus as the core ecommerce platform, including configuration, theme health, apps, and the roadmap for how the platform evolves as the business scales
• Analyze site performance and user behavior using analytics and A/B testing to inform prioritization and continuous improvement
• Act as the primary liaison between the business and development teams ensuring business needs are translated into clear technical requirements, tickets, and customer journeys
• Partner with the UX designer and developers to take features from concept through design, build, QA, and launch, balancing brand experience with performance and feasibility
• Manage sprint planning, prioritization, and backlog grooming in partnership with the dev team
• Ensure timely delivery of roadmap initiatives by coordinating dependencies across teams and managing trade-offs between scope, quality, and speed
• Manage the ecommerce tech stack and vendor relationships, including evaluating, implementing, and maintaining third-party apps and integrations (e.g., Attentive, reviews, search, loyalty, fulfillment)
• QA new features and site updates, ensuring flawless execution across browsers and devices before launch
• Maintain clear documentation for processes, features, and technical integrations
• Own project timelines and communicate progress, blockers, and solutions to stakeholders proactively
• Lead stand-ups or sprint reviews with developers, ensuring alignment between product goals and technical feasibility
• Collaborate cross-functionally with marketing, creative, merchandising, operations, customer experience team and dev teams to launch features and enhancements
• Implement and refine agile best practices that keep cross-functional teams accountable and efficient
• Manage end-to-end project delivery from concept and requirements through QA, launch, and post-launch reporting and optimization - ensuring projects stay on time and on budget
• Establish and monitor KPIs for roadmap delivery, uptime, and performance metrics
• Stay ahead of industry trends in luxury e-commerce, mobile experience, personalization, and omnichannel retail

Preferred

• Experience working with luxury, lifestyle, or apparel brands
• Familiarity with digital merchandising and personalization strategies
• Hands-on experience managing cross-platform integrations and product data management
• Knowledge of agile methodologies and product management tools (JIRA, Asana, Monday)
• Luxury Brand Experience
• Apparel Brand Experience
• Digital Merchandising
• Personalization Strategies
• Cross-Platform Integrations
• Product Data Management
• Agile Methodologies
• Product Management Tools
• JIRA
• Asana
• Monday

Benefits

• 10 PTO days + 5 sick days
• 11 paid federal holidays and Summer Fridays
• A 401K and company profit-sharing plan after one year of tenure
• Generous health, dental, and vision insurance for you and your dependents
• 50% employee discount on petite-plume.com
• An inclusive, collaborative, and dynamic work environment
• Annual discretionary bonus program

Company

• Luxury pajamas and sleepwear for adults and kids
• New York, New York, USA
• https://www.petite-plume.com/
• Founded in 2015
• 11-50 employees

Qualifications

• 4–7+ years of product management experience in ecommerce
• Strong understanding of web development processes and technical constraints; able to speak the language of developers without being one
• Strong understanding of Shopify Plus, Google Analytics, and marketing tech stacks (Attentive, Meta, etc.)
• Proven track record of driving measurable growth and improving conversion rates for premium or lifestyle brands
• Exceptional communication and collaboration skills with both technical and creative teams
• Deep appreciation for luxury brand storytelling, UX/UI design, and customer experience
• Analytical and data-driven, yet passionate about design and brand consistency
• Strong organizational and prioritization skills — thrives in a fast-paced, high-growth environment where deadlines matter
• Experience working with luxury, lifestyle, or apparel brands
• Familiarity with digital merchandising and personalization strategies
• Hands-on experience managing cross-platform integrations and product data management
• Knowledge of agile methodologies and product management tools (JIRA, Asana, Monday)
• 4–7+ years of product management experience in ecommerce.

Required skills

• Agile Methodologies, Asana, Attentive, Ecommerce Conversion Rate Optimization, Ecommerce Product Management, Google Analytics, Jira, Meta, Monday.com, Shopify Plus, UX/UI Design, Web Development

Preferred skills

• Experience working with luxury, lifestyle, or apparel brands

Experience

• 4+ years