Data Entry - III (USD)

The hiring client is confidential. The CX Data Analyst Consultant will turn customer, agent, and business research into actionable insights by integrating data from multiple sources and building dashboards that support enterprise decision-making.

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Responsibilities

Collect feedback from business stakeholders to design the dashboard

Translate business requirements into intuitive, meaningful, and actionable visualizations

Apply data visualization best practices to communicate complex information clearly and effectively

Develop calculations, filters, and interactive features that enable users to explore and interpret data

Test functionality, identify and resolve issues

Optimize dashboard functionality, usability, accessibility, and performance

Collaborate with stakeholders to refine dashboard requirements and incorporate user feedback

Identify, access, and retrieve relevant data from multiple internal and external sources

Understand enterprise data structures, source systems, and data relationships

Integrate information from disparate sources to create comprehensive and consistent datasets

Evaluate data availability, reliability, completeness, and suitability for reporting and analysis

Collaborate with business stakeholders and technical teams to identify data requirements and resolve data accessibility challenges

Clean, standardize, and transform survey and unstructured data into structured, analysis-ready datasets

Identify and resolve data inconsistencies, duplicates, missing values, and formatting issues

Combine, aggregate, and organize datasets to support reporting and analytical requirements

Develop and maintain repeatable data preparation and transformation processes

Apply data modeling principles to ensure accuracy, consistency, and efficient reporting

Document data transformation logic, business rules, and data definitions

Analyze complex datasets to identify trends, patterns, relationships, and actionable insights

Apply analytical and statistical techniques to identify anomalies, performance drivers, and opportunities for improvement

Translate business questions into analytical approaches and measurable outcomes

Communicate analytical findings and recommendations to technical and nontechnical stakeholders

Develop and maintain processes to ensure dashboard data is updated accurately, consistently, and on schedule

Monitor refresh schedules and reporting processes to ensure reliability and availability

Troubleshoot data connectivity, processing, and refresh issues

Maintain and enhance existing dashboards as business requirements, data sources, and reporting needs evolve

Establish and execute data validation and reconciliation procedures to ensure reporting accuracy

Identify, investigate, and resolve discrepancies between source data and dashboard outputs

Apply established data governance, security, and access management standards

Maintain consistent metric definitions, calculation methodologies, and reporting standards

Document data sources, processing logic, dependencies, and quality controls

Partner with data owners and stakeholders to address data quality concerns and improve confidence in reported information

Partner with business stakeholders to understand reporting needs, operational processes, and strategic objectives

Gather, document, and translate business requirements into technical and analytical specifications

Recommend appropriate metrics, reporting structures, and visualizations based on business needs

Present analytical insights and dashboard functionality to stakeholders with varying levels of technical expertise

Manage enhancements, prioritize requests, and support continuous improvement of reporting capabilities

Provide user guidance and support to encourage effective adoption of dashboards and analytical tools

Preferred

ideally within financial services or another complex, regulated industry

Ideally a candidate is familiar with Qualtrics

Benefits

Hybrid work model

Career development and personal and professional growth through various resources and programs

Glassdoor

3.9

Enterprise staffing and workforce solutions.

Union, New Jersey, USA

http://www.mindlance.com

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Customer Service and Support

Engineering and Development

Management and Executive

Sales

Accounting and Finance

Marketing

Legal and Compliance

Creatives and Design

Trends of Total Sponsorships

*2026

(53)

2025

(71)

2024

2023

(37)

2022

(72)

2021

(36)

2020

Qualifications

At least three years of professional experience in data visualization and data science

Demonstrated ability to develop clear dashboards, supported by data pipelines

Experience in Tableau, scripting languages such as R, Python, SQL

Detail-oriented approach to development and testing of dashboards, and other data products

Exceptional written and oral communication and executive storytelling skills, with demonstrated experience creating strategic presentations, executive briefings, and recommendations for senior leadership

Strong business acumen and the ability to quickly understand complex business models, customer relationships, distribution channels, and operational dynamics

Proficiency with AI-powered tools and technologies to accelerate research, synthesize complex information, identify actionable insights, and enhance efficiency, with a strong emphasis on critical evaluation and accuracy

Strong proficiency in PowerPoint and Excel, including the ability to create polished, executive-ready presentations and interpret quantitative analyses

Excellent stakeholder management, collaboration, and communication skills, with the ability to influence without direct authority

Ability to work independently, manage ambiguity, prioritize competing requests, and deliver high-quality work at speed

Ideally within financial services or another complex, regulated industry

Ideally a candidate is familiar with Qualtrics

Required skills

Dashboard Development, Data Science, Data Visualization, Financial Services, PowerPoint, Python, Qualtrics, R, Represents the skills you have, SQL, Stakeholder Management, Tableau, click on the tags

Preferred skills

Ideally a candidate is familiar with Qualtrics

Experience

3+ years