Donor Database Coordinator

If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you. We are seeking an experienced and committed Database Coordinator to join our dynamic and innovative organization. The Database Coordinator works under the direction of the Chief Development Officer and is a member of the Development Team of Project Harmony. This position serves as a key role in the Development Department with processing of donations and donor acknowledgement, data recording and tracking. This individual will be responsible for financial reporting, mail list coordination and data extraction.

Who We Are

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation.

At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Our Values

Project Harmony and all employees are committed to creating a culture that is focused on:

Diversity and Inclusion: Respect and embrace diversity and inclusion of all

Strategic Innovation: Lead the field in response to the evolving needs of children and families

Quality Service: Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other

Collaborative Relationships: Build trusted relationships by leading with honesty, integrity, vulnerability, and humility

Essential Duties and Responsibilities

• Manage day-to-day administration of the donor database: including data/gift entry, creating dashboards, reporting and list outputs (mailings and registrations), donor portfolio management, maintaining procedures to ensure accuracy of all data and gifts, recognition, and financial reports
• Produce donor acknowledgements and request letters in a timely manner for in-kind, event and standard donations
• Serve as donor database lead to help train Development team and staff, on effective utilization of the database platform
• Collaborate with the IT team and Development team regarding changes, updates and system advancements
• Work to continually enhance process efficiencies and donor database utilization
• Maintain guest lists, gather and prepare registration data and other duties for fundraising events
• Effectively work with the Development/Finance teams to produce accurate reports and donation reconciliations
• Assist with volunteers and donations as needed by Development team
• Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
• Other duties as assigned by Development team, Chief Development Officer and Chief Executive Officer

Requirements

Qualifications

Education

• Bachelor’s degree preferred

Experience and Training

• 2 + years of previous experience with knowledge of administrative procedures and systems such as data entry, filing and recordkeeping
• Related training and experience in database management will be considered

Knowledge/Skills/Abilities

• Excellent computer skills using Microsoft Office Suite
• Strong knowledge of database software preferred, with experience performing queries and analytical reports
• Strong editing skills; meticulous grammar and spelling
• Excellent communication skills (written, verbal and active listening)
• Ability to work collaboratively with co-workers, business partners, donors, volunteers, etc.
• Must be a self-starter and able to work independently
• Ability to handle multiple projects simultaneously with attention to detail and accuracy while adhering to deadlines in a fast-paced environment
• Excellent organizational and time management skills
• Demonstrate a high level of professionalism, confidence and ethical standards
• Strong problem solving and decision-making skills
• Exceptional work ethic
• Must be able to lift and/or move up to 20 pounds within/outside the organization
• Must respect and maintain confidentiality

Other

• Must be willing to work flexible hours
• Must submit to a thorough criminal history background check
• Must have access to a vehicle, possess a valid driver’s license and proof of insurance
• Position may involve some travel, primarily within the state.