Business Systems & Data Analyst

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Role Overview

The Business Systems & Data Analyst supports reporting, business systems, and analytical initiatives across the organization. This role assists in maintaining NetSuite reporting capabilities, supporting financial and operational analysis, and helping business teams leverage data to make informed decisions.

The ideal candidate is analytical, detail-oriented, collaborative, and comfortable working with business stakeholders to gather requirements and deliver reporting solutions. This role will receive guidance from leadership while also being expected to take direction well, move assigned work forward, coordinate with stakeholders, communicate proactively, and manage timelines and follow-up items. This position offers an opportunity to develop expertise in NetSuite, business intelligence, and process improvement within a fast-paced growth environment.

Key Responsibilities

Reporting & Analytics Support

• Build and maintain reports and dashboards within NetSuite and related reporting tools – NetSuite Analytics Warehouse, NetSuite Budget & Planning

• Support business users with reporting requests and data analysis

• Assist with validating data accuracy, troubleshooting reporting discrepancies, and identifying likely causes before escalating

• Help ensure consistency and integrity across reporting environments

• Maintain reporting documentation, data definitions, and report inventories

• Support user adoption and training of reporting tools

Financial Planning & Reporting Support

• Assist Finance with budgeting, forecasting, and reporting processes

• Support the maintenance of planning templates and reporting structures

• Prepare recurring financial and operational reports

• Assist with data gathering and analysis for planning cycles

• Support ongoing improvements to reporting and planning processes

Business Systems Support

• Partner with Accounting, Finance, Operations, Supply Chain, Customer Experience, and Marketing teams to support reporting needs

• Assist with NetSuite related tools reporting enhancements and process improvements

• Support system testing and user acceptance testing for system changes

• Investigate and resolve reporting and data-related issues

• Help identify opportunities to improve reporting efficiency and automate manual tasks

• Assist with creating and maintaining data governance standards and documentation

• Track progress, blockers, risks, dependencies, next steps, and timeline changes for assigned initiatives, and communicate updates proactively.

• Own assigned workstreams, follow-up items, and deliverables through completion

Requirements Gathering

• Meet with business stakeholders to understand reporting and system needs

• Ask thoughtful questions to clarify requirements, identify gaps, and understand the desired outcome

• Document business requirements and desired outcomes

• Translate requirements into reporting solutions with guidance from leadership

• Escalate issues with clear context, findings, and focused questions when additional guidance is needed

• Coordinate solution reviews, testing, and stakeholder follow-up for assigned initiatives

• Follow up with stakeholders to validate requirements, confirm deliverables, and ensure successful completion of requests.

Documentation & Process Support

• Maintain documentation for reports, dashboards, and business processes

• Create user guides and standard operating procedures as needed

• Support knowledge sharing and process consistency across teams

• Keep reporting and project documentation current and organized

Success Factors

The successful candidate will demonstrate:

• Strong attention to detail and data accuracy

• Curiosity and willingness to learn business processes

• Coachability and ability to take direction, incorporate feedback, and apply learning to future assignments

• Ability to work independently on assigned tasks while knowing when to seek guidance

• Good organizational and time-management skills

• Strong analytical and problem-solving abilities

• Effective written and verbal communication

• Proactively communicates status, risks, and next steps

• Commitment to delivering high-quality work

• Strong follow-through, project coordination, and ownership of assigned work

• Collaborative approach to working with cross-functional teams

• Ability to manage multiple assignments, priorities, timelines, dependencies, and follow-up items

Preferred Qualifications

• Bachelor's degree in Business, Finance, Information Systems, Accounting, or related field

• 2–4 years of experience in business analysis, reporting, finance, operations, or business systems roles

• Experience with NetSuite, ERP systems, or business intelligence platforms preferred

• Experience with Excel and reporting tools such as Power BI, Tableau, or similar platforms

• Basic understanding of SQL, SuiteAnalytics, or reporting tools is a plus

• Experience supporting business users with reporting and data analysis

• Strong analytical and problem-solving skills

• Effective communication with technical and non-technical stakeholders