Business Analyst

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

This is an exempt position. Salary commensurate with experience.

Overview:

We are seeking a Business Analyst who will support our NYS client. This Business Analyst Level II position supports the Integrated Eligibility System (IES) program by analyzing business needs and requirements in a Health and Human Services setting. The analyst will collaborate with subject matter experts, business stakeholders, and technical teams to document functional requirements, evaluate business processes, and support delivery of solutions aligned with program objectives.

Duties:

• Gather and analyze business requirements with subject matter experts and stakeholders across the IES program.
• Collaborate with business and technical teams to document and validate functional and system requirements.
• Analyze current business processes, identify improvement opportunities, and recommend process changes.
• Support the development and review of requirements documentation and related project deliverables.
• Help ensure proposed solutions align with business needs, organizational goals, and project objectives.
• Perform other duties as assigned.

Mandatory Qualifications:

• At least 4 years of experience as a Business Analyst (Level II).
• At least 6 months of experience working in an Integrated Eligibility System program across workstreams in a Health and Human Services setting.

Desirable Qualifications:

• At least 4 years of experience identifying, documenting, and validating system requirements across multiple agencies, including modernization work extracting and documenting legacy system logic and business rules, with a focus on the Human Services domain.
• At least 4 years of experience conducting business process analysis and optimization, documenting As-Is processes, and proposing To-Be web-based, client-facing applications.
• At least 4 years of experience creating requirements documentation, including process flows, user stories, wireframes, and specifications, using established templates and requirements management tools such as Blueprint.

What We Offer:

Opportunities to lead impactful transformations in the public sector infrastructure.

Engagement with high-profile government initiatives, supporting meaningful change.

Professional development through exposure to innovative Agile practices and leadership collaboration.

A collaborative environment that values ownership, initiative, and continuous learning.