Associate IT System Administrator

As an IT System Administrator, you will keep Dragos's systems, networks, and end-user environments secure, available, and well-documented. You will work directly with The IT team to maintain infrastructure, support employees, and improve how IT operates. The role is hybrid. You will work on-site in Maryland a few days each week and remotely the rest.

Responsibilities:

• Install, configure, and maintain servers, workstations, and network equipment across Windows, Linux, and virtualized environments
• Administer Microsoft 365, Entra ID, Active Directory, Group Policy, and user access
• Monitor system performance, availability, and capacity, and resolve issues quickly
• Manage patching and vulnerability remediation across systems and endpoints
• Maintain backup, disaster recovery, and business continuity processes, and test them on a regular schedule
• Provide Tier 2 and Tier 3 support for hardware, software, and network issues
• Handle employee onboarding and offboarding, including accounts, equipment, and permissions
• Enforce security controls such as endpoint protection, MFA, and least-privilege access, in line with Dragos security policy
• Document systems, configurations, and procedures accurately
• Track IT assets, licenses, and vendor relationships
• Automate routine tasks where it saves time and reduces error

Qualifications:

• 1-3 years of experience in systems administration or a similar IT role
• Strong working knowledge of Windows Server and Active Directory
• Hands-on experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
• Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, and firewalls
• Experience with virtualization (VMware or Hyper-V) and backup solutions
• Strong troubleshooting skills and the ability to work independently
• Direct, clear communication and a service-oriented approach to supporting users
• Ability to work on-site in Maryland several days each week
• Bachelor's degree in IT, computer science, or equivalent experience
• Certifications such as CompTIA Security+, Microsoft MS-102 or AZ-104, or MCSA/MCSE, preferred
• Scripting experience in PowerShell, Python, or Bash, preferred
• Linux administration and cloud platform experience (Azure or AWS) preferred
• Familiarity with ITIL, SOC 2, NIST, or similar frameworks, preferred
• Interest in OT/ICS or critical infrastructure security

Compensation:

• Competitive Equity Package
• Comprehensive Benefits Plan