HIM Systems Analyst

This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.

Essential Functions

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations.

• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.

• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements.

• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system

• Innovate, design, implement, support and maintain workflows, processes and HIM identified work.

• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.

• Ensures compliance with Health Information Management standards.

Skills

• Interpersonal Skills

• Problem-Solving

• Critical Thinking

• Organization

• Data Analysis

• HIM Software

• Project Management

• Detail Oriented

• Workflow Process

• Health Information Management

Required Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.

• Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.

• Demonstrated ability to work in a fast-paced environment.

• Availability to travel is required.

Preferred Qualifications

• Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified.

• RHIT/RHIA Certification.

Physical Requirements

• Sitting for long periods of time.

• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.

• Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately

• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.