Clinical Research Patient Recruiter

Alcanza Clinical Research is a growing multi-site clinical research company conducting Phase I-IV studies across multiple therapeutic areas. The Clinical Research Patient Recruiter plans and implements recruitment programs, screens and schedules potential study participants, evaluates eligibility, and maintains accurate patient and study information to support enrollment goals.

Responsibilities

Ability to phone screen patients or caregivers in caring and empathetic manner

Document patient information correctly in the computer database

Schedule/reschedule patient screen and prescreen appointments

Manage incoming calls from patients interested in taking part in research studies

Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff

Learn and maintain knowledge regarding clinical research studies including inclusion and exclusion criteria for different studies

Record contact status of patients and document information in the database

Review, call and update sponsor patient portals as needed

Perform all other duties that may be requested or assigned

Preferred

MA, CNA, LPN/LVN, EMT or another medical license

Experience with calendar management /scheduling

Clinical trial management system experience

Bi-lingual (English / Spanish) proficiency

Medical Assistant (MA)

Certified Nursing Assistant (CNA)

Licensed Practical/Vocational Nurse (LPN/LVN)

Emergency Medical Technician (EMT)

Medical License

Calendar Management

Scheduling

Clinical Trial Management Systems

Bilingual English-Spanish

Benefits

For full-time employees regularly scheduled to work at least 30 hours per week, benefits eligibility with coverage starting on the first day of the month following the date of hire.

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Long-term disability insurance

Health savings accounts

Supplemental insurances

401k plan with a safe harbor match

Company

Clinical research facilities for patient participation in studies

Methuen, Massachusetts, USA

https://alcanzaclinical.com/

Founded in 2021

201-500 employees

Qualifications

A high school diploma, or equivalent

a minimum of 6 months experience in a medical environment, customer service, call center or a similar field

Proficiency with computer applications such as email, electronic health records, and basic applications

Ability to type proficiently (40+ wpm)

Must possess strong organizational skills, attention to detail, and have basic math proficiency

Well-developed written and verbal communication skills

Well-developed listening skills and the ability to work well alone as well as in a team atmosphere

Ability to handle multiple tasks and changes in workloads and priorities

Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic

Must possess a high degree of honesty and dependability

Ability to work under minimal supervision, identify problems and help find solutions

Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines

A minimum of 6 months experience in a medical environment, customer service, call center or a similar field

MA, CNA, LPN/LVN, EMT or another medical license

Experience with calendar management /scheduling

Clinical trial management system experience

Bi-lingual (English / Spanish) proficiency

Required skills

Patient Screening, Clinical Research, Clinical Trial Management Systems, Electronic Health Records (EHR), Medical Records Review, Appointment Scheduling, HIPAA Compliance

Preferred skills

MA, CNA, LPN/LVN, EMT or another medical license, Experience with calendar management /scheduling, Clinical trial management system experience, Bi-lingual (English / Spanish) proficiency

Experience

1+ years