Senior Procurement & Commercials Manager

Puffy is hiring a Senior Procurement & Commercials Manager to lead platform evaluations and companywide vendor negotiations. The role owns evaluation standards, negotiation strategy, portfolio visibility, and recommendations on renewals, consolidation, replacement, and exits, working with department owners and specialist teams.

Responsibilities

Own every vendor negotiation at a $1Billion+ e-commerce brand. Decide what Puffy buys, what it renews, and what it walks away from

This is a hands-on individual contributor role with platform evaluation as its primary focus and sole accountability for companywide vendor negotiations across software, shipping and logistics, agencies, manufacturers and other suppliers

You own evaluation standards, negotiation strategy and portfolio visibility, leading renewal, consolidation, replacement and exit decisions within approved authority. You deliver evidence-backed recommendations, secure approval and execution by authorized signatories, and hand over agreed commitments to the implementation or service owner, with limited senior intervention. Department owners own adoption or service delivery, Finance validates economics, and technical, compliance and legal specialists review their areas

Decide what Puffy actually buys: Roughly 75-100 platform contracts run across the business, and new AI tools arrive faster than the old ones get retired. Each was bought by a department owner solving a real problem, which means overlap only becomes visible when someone looks at the portfolio as a whole. In a market moving this fast, the credible alternative to any renewal is usually something that did not exist when the contract was signed. The problem is deciding which purchases are genuinely needed, and proving it with evidence rather than preference

Make the renewal clock stop being a surprise: Every contract carries a notice date, and a missed one turns a decision into an automatic payment. The system that removes this is a single accurate view of spend, owners, usage, commitments and notice dates, with alerts that fire before the window closes rather than after. Built properly, the portfolio surfaces its own exceptions and the decisions arrive with time left to negotiate

Establish a reliable contract inventory, resolve urgent renewal risks, and agree evaluation priorities and turnaround standards with business owners. Take ownership of active platform evaluations and companywide vendor negotiations, delivering clear recommendations and closing priority commercial decisions. Partner with the AI team to activate automated portfolio alerts and establish a prioritized improvement plan, with initial outcomes and agreed performance baselines

You decide how vendors get evaluated, what a good deal looks like before the call opens, which alternatives get tested, and whether a contract renews, consolidates, gets replaced or ends. Department owners bring the requirements and the performance data. The commercial call is yours, within approved authority

The standard is evidence over preference: every recommendation carries the trade-offs, the real cost and a credible alternative, delivered on a date you committed to

Preferred

Experience negotiating parcel-carrier, logistics or similarly complex service contracts

Complex Service Contract Negotiation

Negotiation

Benefits

Relocation and visa sponsorship support available

Monthly performance bonus of up to 10% of base

Annual salary review every January

Comprehensive medical, dental, and vision insurance (based on country of hire)

Generous Paid Time Off (PTO) + Public holidays

Access to AI-native tool stack

Remote First: Work from the comfort of your home office

Learning & development opportunities

Eligibility for selection to the Leaders Club, an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats

Eligibility for nomination as 'We Are' Champion of the Month, monthly recognition with gift vouchers and company-wide celebration for exceptional contributions

Option to work from the Dubai office, with relocation and visa sponsorship support available

Company

Luxury mattresses and bedroom products

Los Angeles, California, USA

https://puffy.com/

Founded in 2016

201-500 employees

Qualifications

5+ years of experience in procurement, vendor management or commercial negotiation

Demonstrated success evaluating technology vendors, with personal ownership of negotiations across multiple supplier categories and measurable commercial outcomes

Close attention to detail and fluency in contract language, with the persuasion to hold a position in a live negotiation

Strong critical thinking and commercial analysis: you can challenge assumptions, compare total economics and recommend the best business outcome

Practical proficiency with AI for research, comparisons and contract analysis. You verify sources, detect weak recommendations and explain your own judgment

Confidence evaluating AI and software products through demos and trials, including usage-based pricing, integration requirements and implementation constraints

A record of fast, reliable execution across concurrent priorities, prioritizing evaluations and negotiations by business impact, contractual deadlines and complexity, with clear recommendations and follow-through that requires limited senior intervention

Clear written communication, confident vendor conversations and effective collaboration with department owners, Finance, compliance and technical specialists

Experience negotiating parcel-carrier, logistics or similarly complex service contracts

5+ years of experience in procurement, vendor management or commercial negotiation.

Required skills

Procurement, Vendor Management, Commercial Negotiation, Technology Vendor Evaluation, Contract Analysis, Commercial Analysis, AI for Research and Contract Analysis, AI Product Evaluation, Software Product Evaluation, Usage-Based Pricing, Logistics Contract Negotiation

Experience

5+ years