Consultant, Services Project Program Management

Dell Technologies is hiring a Consultant, Services Project/Program Management to lead end-to-end customer data center deployment projects, including GPU and network rack installations. The role coordinates onsite delivery, manages risks and issues, and advises customers to ensure contracted outcomes and identify lifecycle value.

Responsibilities

Travel regularly to customer data center sites to lead deployment activities — including GPU, cabling, network, and large-scale compute rack installations — coordinating cross-functional stakeholders and maintaining hands-on visibility into daily workflows, shift activities, and site readiness

Serve as the customer's trusted advisor and value orchestrator, translating contracted scope into realized outcomes while acting as the primary onsite point of contact for deployment status, risk escalation, and issue resolution across logistics, installation, and construction readiness

Deploy predictive risk insights to identify early warning signals — such as schedule slippage, resource gaps, vendor delays, or site-readiness blockers — and intervene proactively to protect delivery timelines and customer confidence

Drive lifecycle value and expansion opportunities by maintaining a consultative lens throughout the engagement, providing clear daily and shift-level reporting to program leadership, and surfacing areas where additional Dell Technologies solutions can accelerate the customer's business objectives

Embrace change, emerging technologies, and AI-driven tools to continuously improve delivery methodologies, reporting accuracy, and stakeholder coordination across complex, multi-workstream data center deployments

Preferred

Hands-on familiarity with structured cabling in data center environments. This includes a practical understanding of connectivity topologies, common remediation processes, and the key steps involved in a clean customer handover

A genuine enthusiasm for AI, automation, and emerging technologies — particularly experience with AI data center networking technologies and high-performance fabrics such as InfiniBand, NVIDIA NVLink, and 400G/800G Ethernet. While detailed design and implementation expertise is not required, an understanding of these technologies supports more effective installation sequencing, cross-functional coordination, risk identification, and escalation management

Strong technical acumen that enables effective engagement with architects, engineers, vendors, and deployment teams. While these roles are not expected to perform technical design or implementation work, technical fluency helps build credibility, facilitates informed decision making, and allows the PM to challenge assumptions, ask the right questions, and drive discussions toward resolution rather than simply serving as an intermediary

Structured Cabling

Data Center Environments

Connectivity Topologies

Remediation Processes

Customer Handover

AI

AI Data Center Networking

InfiniBand

NVIDIA NVLink

400G/800G Ethernet

High-Performance Fabrics

Installation Sequencing

Technical Acumen

Technical Fluency

Deployment Team Coordination

Enthusiasm for Emerging Technology

Cross-Functional Coordination

Risk Identification

Stakeholder Engagement

Informed Decision-Making

Assumption-Challenging

Problem Resolution

Company

Computer hardware, technology solutions, services, and support

Round Rock, Texas, USA

https://www.dell.com/

Founded in 1984

10001+ employees

Qualifications

10–12 years of experience in project or program management within technology services, IT infrastructure deployment, or data center operations, with a proven track record of delivering complex, customer-facing deployment projects

Exceptional communication, coordination, and stakeholder management skills, with the ability to operate as a credible onsite lead and advisor to technical teams, vendors, contractors, customer executives, and internal leadership simultaneously

Demonstrated ability to manage multiple concurrent deployment workstreams, balancing scope, schedule, cost, and quality — including daily task tracking, issue troubleshooting, and transparent reporting to program leadership

Demonstrated ability to apply formal problem-solving and issue-resolution methodologies to maintain project momentum, particularly during the real-time troubleshooting and escalation scenarios common in large-scale deployments

Hands-on familiarity with structured cabling in data center environments. This includes a practical understanding of connectivity topologies, common remediation processes, and the key steps involved in a clean customer handover

A genuine enthusiasm for AI, automation, and emerging technologies — particularly experience with AI data center networking technologies and high-performance fabrics such as InfiniBand, NVIDIA NVLink, and 400G/800G Ethernet. While detailed design and implementation expertise is not required, an understanding of these technologies supports more effective installation sequencing, cross-functional coordination, risk identification, and escalation management

Strong technical acumen that enables effective engagement with architects, engineers, vendors, and deployment teams. While these roles are not expected to perform technical design or implementation work, technical fluency helps build credibility, facilitates informed decision making, and allows the PM to challenge assumptions, ask the right questions, and drive discussions toward resolution rather than simply serving as an intermediary

10–12 years of experience in project or program management within technology services, IT infrastructure deployment, or data center operations, with a proven track record of delivering complex, customer-facing deployment projects.

Required skills

Represents the skills you have, click on the tags, IT Infrastructure Deployment, Data Center Operations, Structured Cabling, InfiniBand, NVIDIA NVLink, 400G/800G Ethernet, Formal Problem-Solving Methodologies

Preferred skills

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Experience

10-12 years